🚀 go-pugleaf

marnins@halcyon.com (M Spigelman) wrote:

>
>Hello!
>Were you using version 5.6.1? You did not mention this in your post. I
>have been using this version, and have not had any problems. If you need
>an update, there is a WWW site for LaCie....and suggest you get it, if you
>are so inclined.
>
>Cheers.

I was using version v5.6/23, which is later than 5.6.1.  After SilverLining 
destroyed my disk I downloaded 5.6.3, but then of course it was too late.  I 
subsequently spoke with LaCie tech support, who were at best incompetent and at 
worst flat out rude.  They could offer me no help.  They didn't know what their 
product had done to my drive; they suggested I wasn't supposed to be running 
that version on a Centris 650; and after a 40 minute runaround they admitted 
that this was a known bug in this version of the software.  A known bug?  A bug 
that destroys your HD?  Nice work, LaCie.  Good thing you alerted your users.

Please, be extremely careful working with software produced by a company this 
irresponsible.  They don't know what they're doing, and what they don't know 
can hurt you.