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Article #512Re: Adaptec 2940UW SCSI controller compatible?
From: John Winters
Date: Fri, 12 Dec 1997 00:00
Date: Fri, 12 Dec 1997 00:00
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1893 bytes
Whilst the tone of Adaptec support's response is inexcusable, a couple of points need to be made: 1) You shouldn't post private e-mail to Usenet without the consent of the sender 2) It isn't really an issue for Adaptec's support department. To a support droid, all that matters is that it says on the box that it isn't supported. Company policy is not to support it, therefore it isn't supported. It's the marketing department that need to be persuaded that this is a bad business decision, and the way to do it is not by giving their support department a hard time - that just gives them more excuses to distance themselves from Linux users. So - if anyone feels like trying to persuade Adaptec of their folly, please write *politely* to their marketing people, pointing out that they're losing sales. Don't bother the support bods - the decision isn't theirs and it'll just annoy them. John -- John Winters. Wallingford, Oxon, England. Want to buy Linux CDs cheaply in the UK? Join the Linux Buyers' Consortium. See <http://www.polo.demon.co.uk/lbc.html>
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 102b32,5f07fcb9bfbec861 X-Google-Attributes: gid102b32,public X-Google-Thread: 11663c,5f07fcb9bfbec861 X-Google-Attributes: gid11663c,public X-Google-Thread: f9b51,5f07fcb9bfbec861 X-Google-Attributes: gidf9b51,public From: john@polo.demon.co.uk (John Winters) Subject: Re: Adaptec 2940UW SCSI controller compatible? Date: 1997/12/12 Message-ID: <66rtbq$8re@polo.demon.co.uk> X-Deja-AN: 297604294 X-NNTP-Posting-Host: polo.demon.co.uk [158.152.105.238] References: <Pine.OSF.3.95q.971210103440.26811A-100000@osf1.gmu.edu> <66q093$8i1@clarknet.clark.net> <wb8fozEL29y9.1F7@netcom.com> <34917042.8DD5C8A1@lucent.com> Organization: Spirit software Newsgroups: comp.os.linux.setup,comp.os.linux.hardware,dc.org.linux-users