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Article #511

Re: Adaptec 2940UW SCSI controller compatible?

#511
From: Steven A. Falco
Date: Fri, 12 Dec 1997 00:00
56 lines
3203 bytes
I emailed the following directly to the original poster.  I also CC'd
Adaptec tech support.  Their reply also is included below:

================= my original email =====================

I have an older Dell Dimension with the Adaptec 2940UW (version 1.23)
if I remember correctly).  It works well for me. The problem is, that
I have heard that Adaptec has made design changes in their newer
versions of the card which break the Linux driver, and which they
refuse to document without a non-disclosure agreement.

So, folks on the net have been suggesting the Buslogic/Mylex board,
since Mylex actively supports Linux, while Adaptec refuses to. If you
could get a guarantee from the vendor that you could return the
machine if it was not compatible, you might take a chance on Adaptec.
But the best thing would be to avoid them completely.

If my Adaptec board ever gives me trouble, it will go in the garbage,
to be replaced by a Mylex.

======================= the reply ========================

Subject: Re: Adaptec SCSI (XYZZY )

Steven,
      Currently Adaptec does not support the LINUX OS. I have no idea
where you are getting your information from about this driver being
broken and about non-disclosure stuff ( not interested either since
we do not support the OS ). The BOX the Adaptec scsi products are
sold in does CLEARLY STATE the Operating Systems the products are
supported in.
   If you CHOOSE to throw  YOUR the card in the  garbage then that
is up to you.

Surinder Janda - Adaptec Technical Support
 
We receive large volumes of email each day so please quote ALL
previous messages when sending replies; it helps us to provide
better service.

...................////...............//////...............................
Email: support@adaptec.com            / BBS:         (408)-945-7727
FTP:   ftp.adaptec.com                / Sales Phone: (800)-442-7274
WEB:   http://www.adaptec.com         / Sales Phone  (408)-957-7274
Tech Support US: (408)-934-7274       / Interactive :
                                      /   Fax-Back  :(303)-684-3400
Europe: country code(32)-2-352-3470   /
FAX Europe:         (32)-2-352-3400   / Tech Support FAX:408-957-6776
................/////..............///////.................................

--
Steve Falco
 
If you are sending email to me from the outside world, put XYZZY
anywhere on the subject line of your email to get past my SPAM filter.
Technical Details
Message-ID: <34917042.8DD5C8A1@lucent.com>
Path: arc1-ca.pugleaf.net!unknown!not-for-mail
References: <Pine.OSF.3.95q.971210103440.26811A-100000@osf1.gmu.edu> <f3an66.497.ln@gumby.rjp> <66q093$8i1@clarknet.clark.net> <wb8fozEL29y9.1F7@netcom.com>

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From: "Steven A. Falco" <sfalco@lucent.com>
Subject: Re: Adaptec 2940UW SCSI controller compatible?
Date: 1997/12/12
Message-ID: <34917042.8DD5C8A1@lucent.com>
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References: <Pine.OSF.3.95q.971210103440.26811A-100000@osf1.gmu.edu> <f3an66.497.ln@gumby.rjp> <66q093$8i1@clarknet.clark.net> <wb8fozEL29y9.1F7@netcom.com>
Organization: Lucent Technologies
Newsgroups: comp.os.linux.setup,comp.os.linux.hardware,dc.org.linux-users