🚀 go-pugleaf

Donald Baldwin (donb@worf.infonet.net) wrote:
: Don Baldwin (donb@netcom.com) wrote:
: : At this point, all I can figure is that either:
: :   1. The people at NETCOM are incompetent
: :   2. They don't give a damn about customer satisfaction

: : Well, maybe they _will_ care about potential cutomers who see this
: : message and take their business elsewhere.  Or maybe they don't need
: : you, either...

: Just a followup to my initial message.  Shortly after posting it, I
: received e-mail from Kael Loftus and Vijay Karakala at NETCOM, telling
: me that my files were being retrieved.  Shortly thereafter, they were
: restored for me.  So I would like to retract these statements and note
: that NETCOM's customer support seems to be improving.

: I regret making such extreme statements...just as I resent feeling
: that taking such drastic action was my only means of retrieving my
: files.

Well Don, we're all glad things turned out O.K.  Now do us all a favor 
and back up your important files.

--
              A_A  
John Davis   (o o)         All warfare is based on deception. 
----------oOO-(^)-OOo------------------------------Sun Tzu---------------
               ~