Re: NETCOM acount deleted "accidentally", please read

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#3173

From: Donald Baldwin
Date: Sat, 01 Apr 1995 00:00

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Don Baldwin (donb@netcom.com) wrote:
: At this point, all I can figure is that either:
:   1. The people at NETCOM are incompetent
:   2. They don't give a damn about customer satisfaction

: Well, maybe they _will_ care about potential cutomers who see this
: message and take their business elsewhere.  Or maybe they don't need
: you, either...

Just a followup to my initial message.  Shortly after posting it, I
received e-mail from Kael Loftus and Vijay Karakala at NETCOM, telling
me that my files were being retrieved.  Shortly thereafter, they were
restored for me.  So I would like to retract these statements and note
that NETCOM's customer support seems to be improving.

I regret making such extreme statements...just as I resent feeling
that taking such drastic action was my only means of retrieving my
files.

Thank you for your attention,

   Don Baldwin

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From: donb@worf.infonet.net (Donald Baldwin)
Subject: Re: NETCOM acount deleted "accidentally", please read
Date: 1995/04/01
Message-ID: <3lilor$j6t@insosf1.infonet.net>
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references: <donbD66Gp6.C8I@netcom.com>
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