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Thread View: comp.os.ms-windows.win95.setup
7 messages
7 total messages Started by Elizabeth Gene,RRC1D209,6995790,... Tue, 27 Feb 1996 14:26
Modem hardware conflict? Please help me with this bizarre problem!
#13
Author: Elizabeth Gene,RRC1D209,6995790,...
Date: Tue, 27 Feb 1996 14:26
73 lines
3669 bytes
I have been having these weird modem problems that are driving me
nuts. A couple of people have suggested it is a hardware conflict, but
win95 doesn't report any. My machine is a 486dx266 with 8MB
RAM. Microsoft serial mouse on com1. Diamond Stealth 24 video
card. The machine is 2+ years old.


The symptoms:

1. Zoltrix 14.4 internal fax-modem (on com2, com2 on my io card is
disabled) worked great under win3.1. I install win95, and I can do
anything *once* (use a phone dialer, connect with ppp, use
hyperterminal), then I must reboot to get it to talk to me again
(win95 reports no response from modem). Also, it doesn't work with
Microsoft Fax (hangs on "initializing modem") or any other fax program
I have tried. Zoltrix says it has tested that exact modem and it works
fine with win95. They say it must be a hardware conflict.

2. Any time I use add new hardware to add com2 or my modem, the mouse
hangs when I finish installing and I have to reboot.

3. I tried a Multitech external 28.8 modem. Enabled my io card
external com2 and removed the internal modem. Win95 saw the com port,
but not the modem (it didn't detect any modem on com2 at all). A
friend tried it on his machine and win95 saw the modem. My external
com port has never been used, so it possibly could be faulty, but
win95 did see and install the port itself.

4. I tried a USR Sportster 288 vi internal modem. Disabled the com2 on
the io card. This one faxes and connects and disconnects
beautifully. Every time I try to use ppp, it fails with either "could
not negotiate a compatible set of network protocols" or "could not
connect to server". I can see in the log that a connection is being
established but the failure happens bringing ppp up. I can use
dial-up-networking with this modem to dial up to work and connect with
a single screen (the dun post-connect screen), but ppp always fails.

USR suggested a clean install of win95, which I did (I wanted to
repartition my hard-drive anyway). Now I have no autoexec.bat or
config.sys. Same problems. A friend tried the modem in his machine
with no problems. I have gone over my ppp config with my ISP screen by
screen, and ppp works with my Zoltrix anyway. Possibly there is some
combination of serial port and modem settings (speed/flow
control/error control) that I haven't tried, but I did try speeds down
to 19.2.

------

I bought a new io card with a 16550 UART since my current one doesn't
have one. I will try that with the external Multitech, but I haven't
had a chance to install it yet.


Any ideas? Any suggestions for how to figure out what this problem is?
I was thinking of disabling the mouse by unplugging it and removing it
from device manager and seeing what happens. Is this enough to disable
it?


Any help at all would be appreciated - please respond by email.

Thanks!!!

Elizabeth



-- 
------------------------------------------------------------------------
Elizabeth Gene                              Bell Communications Research
eliz@bae.bellcore.com                       444 Hoes Lane Room RRC 1B205
(908) 699-5790   fax: (908) 336-2919        Piscataway, NJ 08854
Re: Modem hardware conflict? Please help me with this bizarre problem!
#14
Author: -Keating,R.W.
Date: Wed, 28 Feb 1996 18:37
10 lines
817 bytes
Elizabeth,

I had many problems when I had my modem on COM2 and mouse on COM1.  Then
I swithced them (and reconfigured them properly) so the modem is on COM1
and the mouse is on COM2.  This miraculously solved my problems.  It is
worth trying.

Good luck,
-- 
Russell Keating, N9LIL  -----------> Send email to: russell1@intgp1.att.com
Re: Modem hardware conflict? Please help me with this bizarre problem!
#15
Author: Mark Huth
Date: Fri, 01 Mar 1996 07:11
82 lines
4606 bytes
Elizabeth Gene,RRC1D209,6995790,,25975 wrote:
> 
> I have been having these weird modem problems that are driving me
> nuts. A couple of people have suggested it is a hardware conflict, but
> win95 doesn't report any. My machine is a 486dx266 with 8MB
> RAM. Microsoft serial mouse on com1. Diamond Stealth 24 video
> card. The machine is 2+ years old.
> 
> The symptoms:
> 
> 1. Zoltrix 14.4 internal fax-modem (on com2, com2 on my io card is
> disabled) worked great under win3.1. I install win95, and I can do
> anything *once* (use a phone dialer, connect with ppp, use
> hyperterminal), then I must reboot to get it to talk to me again
> (win95 reports no response from modem). Also, it doesn't work with
> Microsoft Fax (hangs on "initializing modem") or any other fax program
> I have tried. Zoltrix says it has tested that exact modem and it works
> fine with win95. They say it must be a hardware conflict.
> 
> 2. Any time I use add new hardware to add com2 or my modem, the mouse
> hangs when I finish installing and I have to reboot.
> 
> 3. I tried a Multitech external 28.8 modem. Enabled my io card
> external com2 and removed the internal modem. Win95 saw the com port,
> but not the modem (it didn't detect any modem on com2 at all). A
> friend tried it on his machine and win95 saw the modem. My external
> com port has never been used, so it possibly could be faulty, but
> win95 did see and install the port itself.
> 
> 4. I tried a USR Sportster 288 vi internal modem. Disabled the com2 on
> the io card. This one faxes and connects and disconnects
> beautifully. Every time I try to use ppp, it fails with either "could
> not negotiate a compatible set of network protocols" or "could not
> connect to server". I can see in the log that a connection is being
> established but the failure happens bringing ppp up. I can use
> dial-up-networking with this modem to dial up to work and connect with
> a single screen (the dun post-connect screen), but ppp always fails.
> 
> USR suggested a clean install of win95, which I did (I wanted to
> repartition my hard-drive anyway). Now I have no autoexec.bat or
> config.sys. Same problems. A friend tried the modem in his machine
> with no problems. I have gone over my ppp config with my ISP screen by
> screen, and ppp works with my Zoltrix anyway. Possibly there is some
> combination of serial port and modem settings (speed/flow
> control/error control) that I haven't tried, but I did try speeds down
> to 19.2.
> 
> ------
> 
> I bought a new io card with a 16550 UART since my current one doesn't
> have one. I will try that with the external Multitech, but I haven't
> had a chance to install it yet.
> 
> Any ideas? Any suggestions for how to figure out what this problem is?
> I was thinking of disabling the mouse by unplugging it and removing it
> from device manager and seeing what happens. Is this enough to disable
> it?
> 
> Any help at all would be appreciated - please respond by email.
> 
> Thanks!!!
> The PPP problem is probably a config issue - I had to play around with 
it for a while.  I eventually enabled the netlog and modem log and was 
able to find the problem, but I don't remember the specifics.

Sounds like your modem may be on the same I/O or IRQ as your COM1.  I'm 
sure you checked it, but check again. Win95 doesn't do a very good job 
with legacy stuff.  Also, make sure that you have added the com2 port in 
the ControlPanel Port applet.  I was able to get stuff to sort of work 
with real mode stuff in the config.sys, but it really worked a lot 
better when everything was properly installed.  There is also a modem 
install wizard to run.

You might have to manually configure the modem to get Win95 not to hang 
the other serial port.

There are also settings for the modem init strings that you may have to 
tinker with

Good luck.

Mark Huth
Re: Modem hardware conflict? Please help me with this bizarre problem!
#16
Author: Ulf Lange
Date: Sat, 02 Mar 1996 15:18
68 lines
3630 bytes
In article <4gv4al$7u3@matahari.bae.bellcore.com>, eliz@cc.bellcore.com 
says...
>
>
>I have been having these weird modem problems that are driving me
>nuts. A couple of people have suggested it is a hardware conflict, but
>win95 doesn't report any. My machine is a 486dx266 with 8MB
>RAM. Microsoft serial mouse on com1. Diamond Stealth 24 video
>card. The machine is 2+ years old.
>
>
>The symptoms:
>
>1. Zoltrix 14.4 internal fax-modem (on com2, com2 on my io card is
>disabled) worked great under win3.1. I install win95, and I can do
>anything *once* (use a phone dialer, connect with ppp, use
>hyperterminal), then I must reboot to get it to talk to me again
>(win95 reports no response from modem). Also, it doesn't work with
>Microsoft Fax (hangs on "initializing modem") or any other fax program
>I have tried. Zoltrix says it has tested that exact modem and it works
>fine with win95. They say it must be a hardware conflict.
>
>2. Any time I use add new hardware to add com2 or my modem, the mouse
>hangs when I finish installing and I have to reboot.
>
>3. I tried a Multitech external 28.8 modem. Enabled my io card
>external com2 and removed the internal modem. Win95 saw the com port,
>but not the modem (it didn't detect any modem on com2 at all). A
>friend tried it on his machine and win95 saw the modem. My external
>com port has never been used, so it possibly could be faulty, but
>win95 did see and install the port itself.
>
>4. I tried a USR Sportster 288 vi internal modem. Disabled the com2 on
>the io card. This one faxes and connects and disconnects
>beautifully. Every time I try to use ppp, it fails with either "could
>not negotiate a compatible set of network protocols" or "could not
>connect to server". I can see in the log that a connection is being
>established but the failure happens bringing ppp up. I can use
>dial-up-networking with this modem to dial up to work and connect with
>a single screen (the dun post-connect screen), but ppp always fails.
>
>USR suggested a clean install of win95, which I did (I wanted to
>repartition my hard-drive anyway). Now I have no autoexec.bat or
>config.sys. Same problems. A friend tried the modem in his machine
>with no problems. I have gone over my ppp config with my ISP screen by
>screen, and ppp works with my Zoltrix anyway. Possibly there is some
>combination of serial port and modem settings (speed/flow
>control/error control) that I haven't tried, but I did try speeds down
>to 19.2.
>
>------
>
>I bought a new io card with a 16550 UART since my current one doesn't
>have one. I will try that with the external Multitech, but I haven't
>had a chance to install it yet.
>
>
>Any ideas? Any suggestions for how to figure out what this problem is?
>I was thinking of disabling the mouse by unplugging it and removing it
>from device manager and seeing what happens. Is this enough to disable
>it?

Shareware for resolving hardware conflicts can be found on the site of 
Computer Telecommunication Systems, Inc, at

   http://www.comminfo.com/

Ulf
Re: Modem hardware conflict? Please help me with this bizarre problem!
#17
Author: Leif Arne Neset
Date: Thu, 07 Mar 1996 11:27
30 lines
1539 bytes
In article <4h9orv$aoe@minox.tripnet.se>,
Ulf Lange <Ulf.Lange@tripnet.se> wrote:
>In article <4gv4al$7u3@matahari.bae.bellcore.com>, eliz@cc.bellcore.com 
>says...
>>
>>
>>I have been having these weird modem problems that are driving me
>>nuts. A couple of people have suggested it is a hardware conflict, but
>>win95 doesn't report any. My machine is a 486dx266 with 8MB
>>RAM. Microsoft serial mouse on com1. Diamond Stealth 24 video
>>card. The machine is 2+ years old.
>>
>>

I've been troubled with the same combination of video, 486 and modem/serial
port. The problem is that the Diamond stealth card uses some internal
registers that have addresses that have the same last bits as the base
address of serial port com2. The problem is that the Diamond stealth driver
software writes information into registers of the UART of the 
modem/serial port which then acts funny.
My solution was to strap my ISA serial card/modem as com1 and use
the built in VESA combo card com2 for the mouse. 




Leif Arne Neset
Konsulent
Nettverksavd.
Schibsted Nett AS
Re: Modem hardware conflict? Please help me with this bizarre problem!
#18
Author: Chris Quirke
Date: Sat, 09 Mar 1996 18:30
18 lines
1536 bytes
leifa@sn.no (Leif Arne Neset) wrote:

>I've been troubled with the same combination of video, 486 and modem/serial
>port. The problem is that the Diamond stealth card uses some internal
>registers that have addresses that have the same last bits as the base
>address of serial port com2. The problem is that the Diamond stealth driver
>software writes information into registers of the UART of the 
>modem/serial port which then acts funny.
Does your COM2: use COM4:'s IO port address?  AFAIK the SVGA clash
issue involves COM4:'s IO address, although as COM4: shares IRQ3 with
COM2:, you may get some spill-over...

>My solution was to strap my ISA serial card/modem as com1 and use
>the built in VESA combo card com2 for the mouse. 
Me2; the beauty of mouse on COM2: is that you can add an internal
modem on COM3:, or an external on COM1:, and not have to worry about
IRQ clashes with the mouse, IO port clashes with S3 or misbehaviour
due to a "missing" COM3:    ;-)
Re: Modem hardware conflict? Please help me with this bizarre problem!
#19
Author: K.J. King
Date: Sun, 10 Mar 1996 00:32
29 lines
1960 bytes
cquirke@iafrica.com (Chris Quirke) wrote:

>leifa@sn.no (Leif Arne Neset) wrote:
>
>>I've been troubled with the same combination of video, 486 and modem/serial
>>port. The problem is that the Diamond stealth card uses some internal
>>registers that have addresses that have the same last bits as the base
>>address of serial port com2. The problem is that the Diamond stealth driver
>>software writes information into registers of the UART of the 
>>modem/serial port which then acts funny.
>Does your COM2: use COM4:'s IO port address?  AFAIK the SVGA clash
>issue involves COM4:'s IO address, although as COM4: shares IRQ3 with
>COM2:, you may get some spill-over...
>
>>My solution was to strap my ISA serial card/modem as com1 and use
>>the built in VESA combo card com2 for the mouse. 
>Me2; the beauty of mouse on COM2: is that you can add an internal
>modem on COM3:, or an external on COM1:, and not have to worry about
>IRQ clashes with the mouse, IO port clashes with S3 or misbehaviour
>due to a "missing" COM3:    ;-)
>
I just flashed the bios on a Micron P 90 today and on reboot it said
there was a comport conflict....s3 card and modem, having been through
this before with s3 cards I disabled com port 2 and all is ok.

good luck
KJ King
Windows 95 Web Page
http://www.snowcrest.net/kjking
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