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Article #4584Re: I'm officially pissed at IBM now.
From: Stefan A. Deutscher
Date: Sun, 12 Oct 1997 00:00
Date: Sun, 12 Oct 1997 00:00
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On 10 Oct 1997 12:22:17 GMT, Frank R. Field, III <furd@mit.edu> wrote: >In message <61k7gh$cfo@camel19.mindspring.com> - ajglass@cpcug.org (Andrew J. >Glass)10 Oct 1997 03:30:25 GMT writes: >:> >:>In message <61j533$cca@senator-bedfellow.MIT.EDU> - furd@mit.edu (Frank R. >:>Field, III) writes: [snip] >:>When I called around IBM today to see what was afoot, finally landing in the >:>Software Choice pod, both the agent for the sign-up program and her supervisor >:>(to whom I was bumped up to when I demurred) both told me that the only folks >:>who could legitimately obtain this Software Protection plan were users who had >:>had $10,000+ OS/2 contracts. She said Indelible Blue had "no business" selling >:>the plan to me. That's not what IBM said in its press release, I insisted. >:>They said I didn't know what I was talking about. Wow! >:>I was so steamed that I sent a note about it to Mike Lawrie. We'll see. >:>- Andy > >Andy: You've gone through something that I'm *Still* dealing with. >However, you have been misled. The product *is* real. > >Contact this person: > >Joanne Redmond TORVM3(GSC92) >IBM General Service Center >Sr. Information Specialist - General Services - US >joanner@vnet.ibm.com > >Also, you should call the Software Choice Order Fulfillment Center >(at 800-513-7043; a number I got from Indelible Blue) and ask for Joe Cudahy. >The staff there only got their training in Software Choice last week, so >I'm not surprised that there's been a delay. >Of course, I haven't received *my* password and ID yet myself, but >I feel confident that I'll get somewhere with it now. >=========================================================== >Frank R. Field, III >E-mail: "Frank R. Field, III" <furd@mit.edu> >PGP public key available from PGP public keyservers O- >=========================================================== Fine. Do you by chance have a non-1-800 number at hand? I am (and will be) for a while in Europe and I'd love to join the club. Cheers. Stefan -- ============================================================================ Stefan A. Deutscher | (+1-423-) voice fax The University of Tennessee, Knoxville | UTK : 974-7838 974-7843 Department of Physics and Astronomy | ORNL : 574-5897 574-1118 401, A. H. Nielsen Building | home : 522-7845 522-7845 Knoxville, T.N. 37996-1200, USA | email: sad@utk.edu ============================================================================ Dictated with OS/2 Warp 4 VoiceType dictation. Using slrn 0.9.3.2 offline.
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 10cd94,50dd3c8a7739978c X-Google-Attributes: gid10cd94,public X-Google-Thread: 106983,50dd3c8a7739978c X-Google-Attributes: gid106983,public X-Google-Thread: 112d6c,6f16aa2bb2e58627 X-Google-Attributes: gid112d6c,public From: stefand@ibm.net (Stefan A. Deutscher) Subject: Re: I'm officially pissed at IBM now. Date: 1997/10/12 Message-ID: <3441042f.0@news1.ibm.net> X-Deja-AN: 279817550 References: <sqfwinajutuuke.pminews@usr95.neocomm.net> <61j533$cca@senator-bedfellow.MIT.EDU> <61k7gh$cfo@camel19.mindspring.com> <61l6lp$dcm@senator-bedfellow.MIT.EDU> Organization: Lunatic asylum Reply-To: sad@utk.edu Newsgroups: comp.os.os2.apps,comp.os.os2.networking.tcp-ip,bit.listserv.os2-l