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Article #4584

Re: I'm officially pissed at IBM now.

#4584
From: Stefan A. Deutscher
Date: Sun, 12 Oct 1997 00:00
53 lines
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On 10 Oct 1997 12:22:17 GMT, Frank R. Field, III <furd@mit.edu> wrote:
>In message <61k7gh$cfo@camel19.mindspring.com> - ajglass@cpcug.org (Andrew J.
>Glass)10 Oct 1997 03:30:25 GMT writes:
>:>
>:>In message <61j533$cca@senator-bedfellow.MIT.EDU> - furd@mit.edu (Frank R.
>:>Field, III) writes:
[snip]
>:>When I called around IBM today to see what was afoot, finally landing in the
>:>Software Choice pod, both the agent for the sign-up program and her supervisor
>:>(to whom I was bumped up to when I demurred) both told me that the only folks
>:>who could legitimately obtain this Software Protection plan were users who had
>:>had $10,000+ OS/2 contracts. She said Indelible Blue had "no business" selling
>:>the plan to me. That's not what IBM said in its press release, I insisted.
>:>They said I didn't know what I was talking about. Wow!
>:>I was so steamed that  I sent a note about it to Mike Lawrie. We'll see.
>:>- Andy
>
>Andy: You've gone through something that I'm *Still* dealing with.
>However, you have been misled.  The product *is* real.
>
>Contact this person:
>
>Joanne Redmond   TORVM3(GSC92)
>IBM General Service Center
>Sr. Information Specialist - General Services - US
>joanner@vnet.ibm.com
>
>Also, you should call the Software Choice Order Fulfillment Center
>(at 800-513-7043; a number I got from Indelible Blue) and ask for Joe Cudahy.
>The staff there only got their training in Software Choice last week, so
>I'm not surprised that there's been a delay.
>Of course, I haven't received *my* password and ID yet myself, but
>I feel confident that I'll get somewhere with it now.
>===========================================================
>Frank R. Field, III
>E-mail: "Frank R. Field, III" <furd@mit.edu> 
>PGP public key available from PGP public keyservers      O-
>===========================================================

Fine. Do you by chance have a non-1-800 number at hand? I am (and will
be) for a while in Europe and I'd love to join the club. Cheers. Stefan


-- 
============================================================================
Stefan A. Deutscher                     |  (+1-423-)   voice      fax
The University of Tennessee, Knoxville  |  UTK  :     974-7838  974-7843
Department of Physics and Astronomy     |  ORNL :     574-5897  574-1118
401, A. H. Nielsen Building             |  home :     522-7845  522-7845
Knoxville, T.N. 37996-1200, USA         |  email:     sad@utk.edu
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From: stefand@ibm.net (Stefan A. Deutscher)
Subject: Re: I'm officially pissed at IBM now.
Date: 1997/10/12
Message-ID: <3441042f.0@news1.ibm.net>
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References: <sqfwinajutuuke.pminews@usr95.neocomm.net> <61j533$cca@senator-bedfellow.MIT.EDU> <61k7gh$cfo@camel19.mindspring.com> <61l6lp$dcm@senator-bedfellow.MIT.EDU>
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