🚀 go-pugleaf

In message <61k7gh$cfo@camel19.mindspring.com> - ajglass@cpcug.org (Andrew J.
Glass)10 Oct 1997 03:30:25 GMT writes:
:>
:>In message <61j533$cca@senator-bedfellow.MIT.EDU> - furd@mit.edu (Frank R.
:>Field, III) writes:
:>::>
:>:>Umm - actually, Upgrade Protection is available to individuals w/o an
:>:>IBM account executive - Indelible Blue sells this contract for $198, last I
:>:>looked.
:>:>
:>:>And, as Software Protection is defined, it's for those who want *now* things
:>:>that will be generally available later - probably in a new rev of the 
:>:>operating system.
:>:>
:>I signed up for this service with Indelible Blue about a month ago and faxed
:>the registration card IB promptly sent me promptly back to IBM. But IBM has
:>never gotten back to me.
:>
:>When I called around IBM today to see what was afoot, finally landing in the
:>Software Choice pod, both the agent for the sign-up program and her supervisor
:>(to whom I was bumped up to when I demurred) both told me that the only folks
:>who could legitimately obtain this Software Protection plan were users who had
:>had $10,000+ OS/2 contracts. She said Indelible Blue had "no business" selling
:>the plan to me. That's not what IBM said in its press release, I insisted.
:>They said I didn't know what I was talking about. Wow!
:>
:>I was so steamed that  I sent a note about it to Mike Lawrie. We'll see.
:>
:>- Andy
:>
:>
:>


Andy:

You've gone through something that I'm *Still* dealing with.  However, you
have
been misled.  The product *is* real.

Contact this person:

Joanne Redmond   TORVM3(GSC92)
IBM General Service Center
Sr. Information Specialist - General Services - US
joanner@vnet.ibm.com

Also, you should call the Software Choice Order Fulfillment Center
(at 800-513-7043; a number I got from Indelible Blue) and ask for Joe Cudahy.
The staff there only got their training in Software Choice last week, so
I'm not surprised that there's been a delay.

Of course, I haven't received *my* password and ID yet myself, but
I feel confident that I'll get somewhere with it now.


===========================================================
Frank R. Field, III
E-mail: "Frank R. Field, III" <furd@mit.edu> 
PGP public key available from PGP public keyservers      O-
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