Article View: comp.os.os2.apps
Article #4589Re: I'm officially pissed at IBM now.
From: Andrew J. Glass
Date: Fri, 10 Oct 1997 00:00
Date: Fri, 10 Oct 1997 00:00
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3482 bytes
In message <61l6lp$dcm@senator-bedfellow.MIT.EDU> - furd@mit.edu (Frank R. Field, III) writes: :> :>In message <61k7gh$cfo@camel19.mindspring.com> - ajglass@cpcug.org (Andrew J. :>Glass)10 Oct 1997 03:30:25 GMT writes: :>:> :>:>In message <61j533$cca@senator-bedfellow.MIT.EDU> - furd@mit.edu (Frank R. :>:>Field, III) writes: :>:>::> :>:>:>Umm - actually, Upgrade Protection is available to individuals w/o an :>:>:>IBM account executive - Indelible Blue sells this contract for $198, last I :>:>:>looked. :>:>:> :>:>:>And, as Software Protection is defined, it's for those who want *now* things :>:>:>that will be generally available later - probably in a new rev of the :>:>:>operating system. :>:>:> :>:>I signed up for this service with Indelible Blue about a month ago and faxed :>:>the registration card IB promptly sent me promptly back to IBM. But IBM has :>:>never gotten back to me. :>:> :>:>When I called around IBM today to see what was afoot, finally landing in the :>:>Software Choice pod, both the agent for the sign-up program and her supervisor :>:>(to whom I was bumped up to when I demurred) both told me that the only folks :>:>who could legitimately obtain this Software Protection plan were users who had :>:>had $10,000+ OS/2 contracts. She said Indelible Blue had "no business" selling :>:>the plan to me. That's not what IBM said in its press release, I insisted. :>:>They said I didn't know what I was talking about. Wow! :>:> :>:>I was so steamed that I sent a note about it to Mike Lawrie. We'll see. :>:> :>:>- Andy :>:> :>:> :>:> :> :> :>Andy: :> :>You've gone through something that I'm *Still* dealing with. However, you :>have :>been misled. The product *is* real. :> :>Contact this person: :> :>Joanne Redmond TORVM3(GSC92) :>IBM General Service Center :>Sr. Information Specialist - General Services - US :>joanner@vnet.ibm.com :> :>Also, you should call the Software Choice Order Fulfillment Center :>(at 800-513-7043; a number I got from Indelible Blue) and ask for Joe Cudahy. :>The staff there only got their training in Software Choice last week, so :>I'm not surprised that there's been a delay. :> :>Of course, I haven't received *my* password and ID yet myself, but :>I feel confident that I'll get somewhere with it now. :> :> :>=========================================================== :>Frank R. Field, III :>E-mail: "Frank R. Field, III" <furd@mit.edu> :>PGP public key available from PGP public keyservers O- :>=========================================================== :> Joe Cudahy says I can have my password on Monday. He wished me a wonderful weekend. - Andy
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 10cd94,50dd3c8a7739978c X-Google-Attributes: gid10cd94,public X-Google-Thread: 112d6c,6f16aa2bb2e58627 X-Google-Attributes: gid112d6c,public X-Google-Thread: 106983,50dd3c8a7739978c X-Google-Attributes: gid106983,public From: ajglass@cpcug.org (Andrew J. Glass) Subject: Re: I'm officially pissed at IBM now. Date: 1997/10/10 Message-ID: <61ln1h$bbv@camel21.mindspring.com> X-Deja-AN: 279225771 References: <sqfwinajutuuke.pminews@usr95.neocomm.net> <61j533$cca@senator-bedfellow.MIT.EDU> <61k7gh$cfo@camel19.mindspring.com> <61l6lp$dcm@senator-bedfellow.MIT.EDU> Organization: Capital PC Users Group Reply-To: ajglass@os2bbs.com Newsgroups: comp.os.os2.apps,comp.os.os2.networking.tcp-ip,bit.listserv.os2-l