🚀 go-pugleaf

In <y57NzgRDAgKT091yn@bigblue.no>, bv@bigblue.no (B. Vermo) writes:
>In article <5h35l6$m49@client3.news.psi.net>,
>os2@mistik.express.net (Mustafa Soysal MS57) wrote:
>
>|Experiencing IBMs support inabilities for several years turned me to NT
>|or linux.
>
>Free Linux has typical DIY support. Does commercial Linux have any support 
>in your area? And does Microsoft have any support beyond salespeople,
>trainees and 'he is not in today's?

What kind of support are you talking about?  Developer support?  IBM had
always sucked with developer support.  A big company like that isn't 
responsive with developer support unless the development group has the 
bureaucray leaned out and given much authorithy to decide on their own.

But if you are talking about customer and site support, IBM's support 
on this sort of matter is golden.

>
>I have often thought IBM support was bad. Then I remembered the 
>alternative, and it immediately seemed to improve. But I have worked
>with computers for thirty years, and do not need all that much support.
>I could manage Linux, but would never dream of using it in a production
>setting. For that purpose you definitely need commercial UNIX - like
>AT&T/NCR, not SCO! Or even a real computer like HP-9000 or IBM RS/6000.
>That would be the alternative for me if OS/2 is not adequate for the
>task. But I would consider very seriously to use OS/2 on the RS/6000...
>OS/2 for PowerPc is the basis for Warp 5 and has the new device driver
>model and SMP microkernel in place.

Get an AS/400.  A contract for complete system with a good number of 
terminals and users would not cost anymore than a contract for PC Lan 
with a good number of users, and the AS/400 system is much easier and 
more robust to maintain.  OS/400 is way easier than any of these Unixes 
and yet more powerful.  The kind of support you get is the kind of 
flattering Big Iron red carpet support IBM is famous for, instead of a 
visit from the amateur PeeCee geek from your nearby PC dealer or the 
local Unix guru snoot.  Gad IBM must have personality qualifications 
as well as "be-gaddam-nice-to-customers" training for anyone to work 
with IBM---I could swear they could kiss my ass if I asked them to. 
Yessir, the service I get from IBM is better than the service I get for
my BMWs, and the service for cars have always been way better than 
"computer support"---an oxymoron like "military intelligence" I believe. 

Rgds,

Chris





*** The Windows Guide to Impotence ***
Abort, Retry, Fail???
Abort, Retry, Fail???
Abort, Retry, Fail???
>>>crobato@kuentos.guam.net<<<