🚀 go-pugleaf

I>Now, two observations:  1) You've got a non-USA return address, and 
>things may be different there; and 2) In the US, many retailers have a 
>"no-returns-if-it's-been-opened" policy, so a purchaser wishing to return 
>OS/2 would have to go to IBM, rather than go through the retailer, if 
>purchased from such a place.  FWIW, though, I recently got a copy of OS/2 
>2.1 for Windows from a local Software, Etc., and although it was in 
>shrink-wrap, the disk envelopes inside the package had been opened, so 
>it's obvious that either this retailer took back an opened package and 
>then re-sealed it, or IBM re-sealed a returned package and sent it out 
>again.


Additionally, Software, ETC's policy on returns (from a receipt addendum):

        1.      All _opened_ video games may be returned or exchanged within
                48 hours.

        2.      All other merchandise may be returned or exchanged within
                30 days.

        3.      All returns require a receipt.

        4.      All returns must be in a resaleable (new) condition.

        Etc.
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kwelch@mail.sas