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Article #17129

Help! Printer Problem in OS/2

#17129
From: pc00
Date: Mon, 05 Aug 1996 00:00
34 lines
2884 bytes
I'm in desperate need of help. My printer, Apple LaserWriter Select 360, quit working
in OS/2 but not win-os/2 sessions. I cannot print from any OS/2 application, but I can
print from  Word 6, using the OS/2 or windows drivers, with no problems. Here's what's
happened in the last few weeks. 

I was using the drivers that came with connect up until a couple weeks ago. The I installed
the newest drivers I could find. Everything seemed to work fine. I then created a network
(HP 4P plus) printer object using a template, installed the required drivers (Laserjet.drv) and
everything seemed to work ok. Printing to either printer worked fine from OS/2 or
win-os/2 sessions. I'm also using Faxworks so the FXprint driver was also installed. 

Then one fine day Describe refused to print to my Laserwriter, although I could print to the
network printer. IBM works printed ok to the Laserwriter as did windows apps. I tried reinstalling
old driver from the setting notebook and via selective install. Neither worked, in fact I can
no longer print from IBM Works or any other OS/2 app. Printing from Win-os/2 seesions still works
fine. I deleted all other printer drivers so that I now have only the Pscript.drv that
came with connect installed. Printing in win-os/2 sessions is unaffected, using the OS/2 driver
or the windows drivers. I can print from my laptop, OS/2 or win-os/2 sessions. 

What happens when I try to print? The little green light on the printer starts flashing,  then one
page is printed that contains a % in the upper left corner of the page. After 2 minutes a box
pops up that says... Printer off-line, out of paper, or paper jammed(?)...with the three
Abort, retry or ignore buttons. Abort aborts the process, Retry produces the same response and
Ignore causes an additional sheet of paper to be printed, containing an ! or sometimes !PS Adobe to
be printed in the upper left corner of the page. I've tried everything I can think of, which is 
probably why I can't solve the problem. I've never had this happen before. Using just the network
printer ins't an option, I must use the LaserWriter. My only option at this point are to reinstall OS/2.
Please help, I'm desperate.

Michael Smar
College of Pharmacy
South Dakota State University
pc00@sdsumus.sdstate.edu
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From: pc00@sdsumus.sdstate.edu
Subject: Help! Printer Problem in OS/2
Date: 1996/08/05
Message-ID: <4u5g6g$i94@ganesh.sdstate.edu>
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