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Article #17130

Re: Help! Printer Problem in OS/2

#17130
From: Pridgen
Date: Tue, 06 Aug 1996 00:00
49 lines
3668 bytes
pc00@sdsumus.sdstate.edu wrote:
> 
> I'm in desperate need of help. My printer, Apple LaserWriter Select 360, quit working
> in OS/2 but not win-os/2 sessions. I cannot print from any OS/2 application, but I can
> print from  Word 6, using the OS/2 or windows drivers, with no problems. Here's what's
> happened in the last few weeks.
> 
> I was using the drivers that came with connect up until a couple weeks ago. The I installed
> the newest drivers I could find. Everything seemed to work fine. I then created a network
> (HP 4P plus) printer object using a template, installed the required drivers (Laserjet.drv) and
> everything seemed to work ok. Printing to either printer worked fine from OS/2 or
> win-os/2 sessions. I'm also using Faxworks so the FXprint driver was also installed.
> 
> Then one fine day Describe refused to print to my Laserwriter, although I could print to the
> network printer. IBM works printed ok to the Laserwriter as did windows apps. I tried reinstalling
> old driver from the setting notebook and via selective install. Neither worked, in fact I can
> no longer print from IBM Works or any other OS/2 app. Printing from Win-os/2 seesions still works
> fine. I deleted all other printer drivers so that I now have only the Pscript.drv that
> came with connect installed. Printing in win-os/2 sessions is unaffected, using the OS/2 driver
> or the windows drivers. I can print from my laptop, OS/2 or win-os/2 sessions.
> 
> What happens when I try to print? The little green light on the printer starts flashing,  then one
> page is printed that contains a % in the upper left corner of the page. After 2 minutes a box
> pops up that says... Printer off-line, out of paper, or paper jammed(?)...with the three
> Abort, retry or ignore buttons. Abort aborts the process, Retry produces the same response and
> Ignore causes an additional sheet of paper to be printed, containing an ! or sometimes !PS Adobe to
> be printed in the upper left corner of the page. I've tried everything I can think of, which is
> probably why I can't solve the problem. I've never had this happen before. Using just the network
> printer ins't an option, I must use the LaserWriter. My only option at this point are to reinstall OS/2.
> Please help, I'm desperate.
> 
> Michael Smar
> College of Pharmacy
> South Dakota State University
> pc00@sdsumus.sdstate.edu

This may be irrelevant, but I discovered with my Epson that the Windows driver 
apparently uses software to do things that the OS/2 driver uses the printer's ROM to do. 
 The result of that was that, while everything was fine in Win-OS/2, things did not work 
right in OS/2, but I didn't suspect the printer itself.

Does your printer have any self-tests?  When I finally got around to trying those, I 
realized that it was the printer, not OS/2, that was at fault.

-- 
Bill Pridgen
San Antonio
pridgen@texas.net
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From: Pridgen <pridgen@texas.net>
Subject: Re: Help! Printer Problem in OS/2
Date: 1996/08/06
Message-ID: <32074D3F.88B@texas.net>
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