Re: Open Letter to IBM

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#256

From: Jeff Cohen
Date: Sat, 02 Oct 1993 01:48

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In article <28i1g7$54b@access.digex.net> kbennett@access.digex.net (Keith R. Bennett) writes:
>Following is a letter I wrote to IBM and sent to their technical
>support Internet address (cset2@vnet.ibm.com):
>
>Dear Sir/Madam:
>
>I would greatly appreciate if you could forward this message both to
>the director of the C/Tools++ project, and to your president.
>
>I am appalled at the lack of response I have experienced trying to
>get technical support from you via this email address.  Approximately
>two thirds of my messages go unanswered, even after several days.
>What kind of way is this to help developers build applications that
>will make OS/2 more appealing to the public?

<much deleted>

For what it's worth, I'd like to state that I've never had any letter
mailed to cset2@vnet.ibm.com go unanswered, or have an unsatisfactory
response.  But it does frequently take a few days.
-- 

==============================================================================
Jeff Cohen         | #include <standard.disclaimer>
jeffc@netcom.com   |                       
==============================================================================

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From: jeffc@netcom.com (Jeff Cohen)
Subject: Re: Open Letter to IBM
Message-ID: <jeffcCE8yDB.Ltp@netcom.com>
Organization: Hacker's Anonymous
References: <28i1g7$54b@access.digex.net>
Date: Sat, 2 Oct 1993 01:48:46 GMT
Lines: 25

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