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Thread View: comp.os.os2.setup.misc
11 messages
11 total messages Started by Adam Felson Thu, 14 Dec 1995 15:03
FaxWorks VS. U.S.Robotics Sportster 28.8kb modem
#1
Author: Adam Felson
Date: Thu, 14 Dec 1995 15:03
7 lines
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I'm unable to use my new U.S.Robotics Sportster 28.8 w/ FaxWorks.  Upon 
examining the log, it seems that FaxWorks is issueing a "&D3" command (do 
a soft reset upon DTR loss) which is causing the modem to respond with 
"ERROR".

Can the U.S.Robotics be setup to ignore commands it doesn't understand?
Can FaxWorks be modified to not issue this command?
Re: FaxWorks VS. U.S.Robotics Sportster 28.8kb modem
#2
Author: bill davidsen
Date: Thu, 14 Dec 1995 23:04
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In article <4apebd$iac@natasha.rmii.com>,
Adam Felson <afelson@rainbow.rmii.com> wrote:
| I'm unable to use my new U.S.Robotics Sportster 28.8 w/ FaxWorks.  Upon 
| examining the log, it seems that FaxWorks is issueing a "&D3" command (do 
| a soft reset upon DTR loss) which is causing the modem to respond with 
| "ERROR".
| 
| Can the U.S.Robotics be setup to ignore commands it doesn't understand?

Let's ask the important question, has USR stopped supporting this
capability? I certainly use "reset on drop DTR" on every dialin
modem I support, regardless of vendor. I'm almost positive this is
supported in the USR 28.8 units I have, using the standard &D3.

Can someone comment on this? Without this modems tend to get wedged
in odd configurations which don't work.

Related comment, someone in USR might want to read: lots of
communications programs set the modem to bizarre settings and then
*save* them. My old Telebits used to have a switch setting to
disallow setting the NVRAM. New ones support a password on the save
function. It would be a major value add to me to have this
functionality in some form, and by indirection would make me likely
to recommend USR to clients.

The password approach needs no hardware change and is probably more
convenient, but if Joe Disgruntled Worker resets the modem pool
before quitting a switch is much nicer to have!
Re: FaxWorks VS. U.S.Robotics Sportster 28.8kb modem
#3
Author: Joe Barnhart
Date: Mon, 18 Dec 1995 00:29
21 lines
1559 bytes
In <4aqair$1ouu@useneta1.news.prodigy.com>, davidsen@tmr.com (bill davidsen) writes:
>Let's ask the important question, has USR stopped supporting this
>capability? I certainly use "reset on drop DTR" on every dialin
>modem I support, regardless of vendor. I'm almost positive this is
>supported in the USR 28.8 units I have, using the standard &D3.

Yes, the &D3 command HAS been dropped from USR firmware with
the latest release.  New Sportsters (Plug and Pray models) and those
upgraded to "V.34+" firmware will respond to this command with
"ERROR".

USR claims that &D3 is a little-used command, and that &D2 will
work instead.  Except FaxWorks makes no provision that would allow
users to change this parameter.  I've heard that SofNet recommends
their customers acquire a binary editor and make the change to their
compiled modem command file themselves.

Now THAT's customer service!  (I've been "serviced" like that a
few times myself!)

Joe Barnhart  |  Roos Instruments  |  joeb@wco.com
Re: FaxWorks VS. U.S.Robotics Sportster 28.8kb modem
#4
Author: Adam Felson
Date: Mon, 18 Dec 1995 17:31
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Joe Barnhart (joeb@wco.com) wrote:
: In <4aqair$1ouu@useneta1.news.prodigy.com>, davidsen@tmr.com (bill davidsen) writes:
: >Let's ask the important question, has USR stopped supporting this
: >capability? I certainly use "reset on drop DTR" on every dialin
: >modem I support, regardless of vendor. I'm almost positive this is
: >supported in the USR 28.8 units I have, using the standard &D3.

: Yes, the &D3 command HAS been dropped from USR firmware with
: the latest release.  New Sportsters (Plug and Pray models) and those
: upgraded to "V.34+" firmware will respond to this command with
: "ERROR".

: USR claims that &D3 is a little-used command, and that &D2 will
: work instead.  Except FaxWorks makes no provision that would allow
: users to change this parameter.  I've heard that SofNet recommends
: their customers acquire a binary editor and make the change to their
: compiled modem command file themselves.

I patched FW to use &D2, but still are unable to fax.  I now get 
SndErr's.  
Re: FaxWorks VS. U.S.Robotics Sportster 28.8kb modem
#5
Author: DANIEL J. CASEY JR.
Date: Tue, 19 Dec 1995 00:06
25 lines
1486 bytes
joeb@wco.com  (Joe Barnhart) wrote:


>Yes, the &D3 command HAS been dropped from USR firmware with
>the latest release.  New Sportsters (Plug and Pray models) and those
>upgraded to "V.34+" firmware will respond to this command with
>"ERROR".
>
>USR claims that &D3 is a little-used command, and that &D2 will
>work instead.  Except FaxWorks makes no provision that would allow
>users to change this parameter.  I've heard that SofNet recommends
>their customers acquire a binary editor and make the change to their
>compiled modem command file themselves.

While I have to admit that it's a LOUSY way to provide customer
support, I DID ftp a binary editor, and edited my FAX.ADP file. I can
now send faxes via FaxWorks (lite) and my USR 28,800 modem. However, I
can't recieve any. 

Has ANYONE gotten this combination to work?

Any input appreciated!!!!
Dan Casey        Does "Microsoft" mean
Team OS/2        "Small & Limp"
daniel@in.net
Re: FaxWorks VS. U.S.Robotics Sportster 28.8kb modem
#6
Author: Trevor Hemsley
Date: Tue, 19 Dec 1995 00:37
12 lines
932 bytes
In message <4b48gp$7gm@natasha.rmii.com> - afelson@rainbow.rmii.com (Adam Felso
n) writes:
:>I patched FW to use &D2, but still are unable to fax.  I now get 
:>SndErr's.  

Joe

Have you got Class 1 set, and Receive EOP delay, and a special command of 
&H2&I2&R1S36=0


Trevor-Hemsley@dial.pipex.com
Re: FaxWorks VS. U.S.Robotics Sportster 28.8kb modem
#7
Author: DANIEL J. CASEY JR.
Date: Tue, 19 Dec 1995 22:22
30 lines
1563 bytes
Trevor-Hemsley@dial.pipex.com (Trevor Hemsley) wrote:

>In message <4b48gp$7gm@natasha.rmii.com> - afelson@rainbow.rmii.com (Adam Felso
>n) writes:
>:>I patched FW to use &D2, but still are unable to fax.  I now get 
>:>SndErr's.  
>
>Joe
>
>Have you got Class 1 set, and Receive EOP delay, and a special command of 
>&H2&I2&R1S36=0
>
>
>Trevor-Hemsley@dial.pipex.com
>

In the original posting of the patch instructions, I found the HEX
address to be incorrect. The address I used was 1B2AC and I changed
the string at that address from 33 to 32. The far right hand column of
your Binary Editor should have ascii characters in it, and you can
clearly see the &D3 change to &D2 when you change the string. Make
sure that you have changed the correct string in the FAX.ADP file.

As for the SPECIAL COMMANDS, I have it working with simply &H2&I2 in
that window. Sends and Receives just fine.


Dan Casey        Does "Microsoft" mean
Team OS/2        "Small & Limp"
daniel@in.net
Re: FaxWorks VS. U.S.Robotics Sportster 28.8kb modem
#8
Author: mork
Date: Wed, 20 Dec 1995 12:51
19 lines
1051 bytes
afelson@rainbow.rmii.com (Adam Felson) wrote:

>I'm unable to use my new U.S.Robotics Sportster 28.8 w/ FaxWorks.  Upon 
>examining the log, it seems that FaxWorks is issueing a "&D3" command (do 
>a soft reset upon DTR loss) which is causing the modem to respond with 
>"ERROR".

>Can the U.S.Robotics be setup to ignore commands it doesn't understand?
>Can FaxWorks be modified to not issue this command?

I use USR sporster 28.8.  I set the following:
Class 1
Receive EOP delay
Use HW FIFO
Special Commands &H2&I2


Didn't hack the binary and this works fine to receive. Haven't
tried to send anything.
Re: FaxWorks VS. U.S.Robotics Sportster 28.8kb modem
#11
Author: mark j mathis
Date: Wed, 20 Dec 1995 13:12
20 lines
1326 bytes
In message <30d60041.412706@news.in.net> - daniel@in.net (DANIEL J. CASEY 
JR.) writes:

:>While I have to admit that it's a LOUSY way to provide customer
:>support, I DID ftp a binary editor, and edited my FAX.ADP file. I can
:>now send faxes via FaxWorks (lite) and my USR 28,800 modem. However, I
:>can't recieve any. 
:>
:>Has ANYONE gotten this combination to work?

Using the bonus pack faxworks, I have my USR set to 14400 and class 1 with 
no "special" settings enabled.  No problems here, it was just a default 
install.  I did'nt have to change a thing.  Have sent and recieved faxes with 
no trouble.  HTH...

Mark J Mathis
mjmathis@fcol.com
Team OS/2
OS/2 Warp on the Internet: Webbin' the highway at Warp speed!
*** Proud user of Web Explorer, PMMail and Neologic Newsreader ***
Re: FaxWorks VS. U.S.Robotics Sportster 28.8kb modem
#10
Author: Michael Perry
Date: Wed, 20 Dec 1995 14:48
42 lines
2307 bytes
In message <30d60041.412706@news.in.net> - daniel@in.net (DANIEL J. CASEY JR.) 
writes:
:>
:>joeb@wco.com  (Joe Barnhart) wrote:
:>
:>
:>>Yes, the &D3 command HAS been dropped from USR firmware with
:>>the latest release.  New Sportsters (Plug and Pray models) and those
:>>upgraded to "V.34+" firmware will respond to this command with
:>>"ERROR".
:>>
:>>USR claims that &D3 is a little-used command, and that &D2 will
:>>work instead.  Except FaxWorks makes no provision that would allow
:>>users to change this parameter.  I've heard that SofNet recommends
:>>their customers acquire a binary editor and make the change to their
:>>compiled modem command file themselves.
:>
:>While I have to admit that it's a LOUSY way to provide customer
:>support, I DID ftp a binary editor, and edited my FAX.ADP file. I can
:>now send faxes via FaxWorks (lite) and my USR 28,800 modem. However, I
:>can't recieve any. 
:>
:>Has ANYONE gotten this combination to work?
:>
:>Any input appreciated!!!!
:>Dan Casey        Does "Microsoft" mean
:>Team OS/2        "Small & Limp"
:>daniel@in.net

I used the faxworks lite (until I ordered the upgrade) and got the 
fax_adp.zip from Norloff's bbs and applied it. This is primarily a new 
fax.adp file with a small readme about what it does.  After upgrading, I 
decided to copy the fax.adp from the lite version into the full version.  
This would not work.  Faxworks Pro complained that there was something wrong 
with fax.adp and would not run.  I made a backup of fax.adp and edited the 
backup with epm 6.03; replacing the D3 characters with D2.  All seems to be 
working quite well in both send and receive modes.  When using faxworks lite, 
the replacement fax.adp file also allowed me get faxes.


Michael E. Perry
***Team OS/2***
Re: FaxWorks VS. U.S.Robotics Sportster 28.8kb modem
#13
Author: Daniel J. Casey Jr.
Date: Sun, 24 Dec 1995 16:41
23 lines
1485 bytes
In message <4b48gp$7gm@natasha.rmii.com> - afelson@rainbow.rmii.com (Adam Felso
n) writes:
<SNIP>

:>I patched FW to use &D2, but still are unable to fax.  I now get 
:>SndErr's.  

Make sure that you have Faxworks setup as a CLASS1 faxmodem, check the box 
next to Receive EOP Delay, and have entered &H2&I2 in the Special Commands 
field. If it still doesn't work, try issuing the command (from an OS/2 
Command Prompt) MODE COMx DTR=ON (where x is the com port your modem is 
attached).

Daniel Casey          Does Microsoft Mean
Team OS/2             "Small & Limp"?
daniel@in.net


Microsoft Network is prohibited from redistributing this work in any form,
in whole or in part. Copyright, Daniel J. Casey Jr., 1995. License to 
distribute this post is available to Microsoft for $1000. Posting without 
permission constitutes an agreement to these terms. Please send notices of 
violation to daniel@in.net and Postmaster@microsoft.com
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