🚀 go-pugleaf

Arthur Hagen wrote:

> Anonymous wrote:
> >
> > Michael and Andrew -
> >
> > There must be something I'm doing wrong.
> >
> > I zipped up every file off of my system directory that begins with HP*.*
> > Deleted HP printer from Start/Settings/Printers.
> > Deleted Hewlett-Packard from HLM/Software in registry.
> >
> > Add printer, using the .inf that worked in the past from my download directory,
> > and it still told me that the drivers existed on the  hard drive ("use
> > existing/replace?").
> >
> > So, I missed something.
> >
> > Tried printing anyway, and it did the same thing: printer icon appears, then
> > poof!  No data sent to printer.  Wah.
> >
> > Thank you for your ideas.  Do you two have any more?  Please? :)
>
> Try the following:
>
> 1:  Boot into safe mode, and remove the driver from the device manager
> there if present.  Reboot.
>
> 2:  Edit win.ini and remove the device=HP Deskjet... line under the
> [windows] heading, as well as the entries under [Devices] and
> [PrinterPorts] in the same file.  Reboot.
>
> 3:  Remove the .inf file from C:\Windows\Inf\Other\
>
> Especially #3 is important if you ever want to try installing a driver
> from a CD or another user-chosen location after the files has been
> copied to C:\Windows\Options\Cabs.  Else Plug-N-Pray will find the inf
> file, and install the old saved drivers.

  And make certain that the printer is OFF or disconnected while doing this so that
PnP doesn't try to reload everything and undo all your work.

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