🚀 go-pugleaf

Anonymous wrote:
> 
> Michael and Andrew -
> 
> There must be something I'm doing wrong.
> 
> I zipped up every file off of my system directory that begins with HP*.*
> Deleted HP printer from Start/Settings/Printers.
> Deleted Hewlett-Packard from HLM/Software in registry.
> 
> Add printer, using the .inf that worked in the past from my download directory,
> and it still told me that the drivers existed on the  hard drive ("use
> existing/replace?").
> 
> So, I missed something.
> 
> Tried printing anyway, and it did the same thing: printer icon appears, then
> poof!  No data sent to printer.  Wah.
> 
> Thank you for your ideas.  Do you two have any more?  Please? :)

Try the following:

1:  Boot into safe mode, and remove the driver from the device manager
there if present.  Reboot.

2:  Edit win.ini and remove the device=HP Deskjet... line under the
[windows] heading, as well as the entries under [Devices] and
[PrinterPorts] in the same file.  Reboot.

3:  Remove the .inf file from C:\Windows\Inf\Other\

Especially #3 is important if you ever want to try installing a driver
from a CD or another user-chosen location after the files has been
copied to C:\Windows\Options\Cabs.  Else Plug-N-Pray will find the inf
file, and install the old saved drivers.

Regards,
-- 
*Art