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Article #2898

Re: Don't buy Nu-Kote Replacement Cartridges

#2898
From: John Connolly
Date: Sun, 08 Dec 1996 00:00
29 lines
1991 bytes
Jeff Borts wrote:
> 
> Nu-Kote claims to guarantee their product but just try to get them to
> pay for repairing your printer after it spews ink inside your printer.
> 
>  I recommend that you spend the extra money and buy the cartridge
> offered by the manufacturer of your printer.  They actually want me to
> send them my printer and cartridge after I sent it to a authorized
> computer technician.  Im sure they could make it look like my printer
> was the problem.
> 
> Stay tuned for Nu-Kotes ink spewing web page.  You'll hear about it
> first in this Newsgroup!!!!

NuCote ICMI is one of 3 start to finish toner manufacturers in North
America. Our experience is that they will back up their products. No,
we don't sell their refills, as our decision has been to use a
calibrated syringe, and shrink wrapped package so customer can see
contents. The problem here sounds like one of logistics, and maybe
ISO9000 procedures manuals. If someone can figure out how to make
service calls for $30.00 products, we'd be interested.
-- 
John Connolly  
Image Control Corp. - Remanufactured & Generic Toner Cartridges 
(416) 694-7509 fax (416) 694-7929
Home Page  http://www.image-control.com
E-mail  image@baldhead.com
Refill kits for common or obscure InkJet Cartridges
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From: John Connolly <image@baldhead.com>
Subject: Re: Don't buy Nu-Kote Replacement Cartridges
Date: 1996/12/08
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