Thread View: comp.periphs.printers
2 messages
2 total messages
Started by g
Mon, 25 Jun 2007 08:03
8.5"x14" not fully printing
Author: g
Date: Mon, 25 Jun 2007 08:03
Date: Mon, 25 Jun 2007 08:03
16 lines
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We have an hp photosmart 8250, and a canon i550 bubblejet printer. I've been having trouble printing an 8.5"x14" (portrait) document that has a watermark. I'm using wordperfect 9. (I've also tried msword 97 and the same thing happens). On the canon, nothing prints unless I convert to a graphic and print from a graphics editor program, (which doesn't produce a clean print-out). On the hp, it prints 11" and leaves out the rest. The paper size is set to 8.5x14 (in the wp page setup). We have it set to that for the printer itself as well, although wp says it doesn't use that setting. We're using windows 98. Any help appreciated.
Re: 8.5"x14" not fully printing
Author: TJ
Date: Mon, 25 Jun 2007 12:24
Date: Mon, 25 Jun 2007 12:24
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g wrote: > We have an hp photosmart 8250, and a canon i550 bubblejet printer. I've > been having trouble printing an 8.5"x14" (portrait) document that has a > watermark. I'm using wordperfect 9. (I've also tried msword 97 and the > same thing happens). > > On the canon, nothing prints unless I convert to a graphic and print > from a graphics editor program, (which doesn't produce a clean > print-out). > > On the hp, it prints 11" and leaves out the rest. > > The paper size is set to 8.5x14 (in the wp page setup). We have it set > to that for the printer itself as well, although wp says it doesn't use > that setting. We're using windows 98. > > Any help appreciated. > I know nothing of Canon printers or WP, but I do know about Word 97 and Windows 98, and Windows 98 would be my prime suspect. In fact, if you use Windows 98 regularly and haven't done a clean install in over a year, you're overdue. Windows 98 has a habit of crapping itself out over time, even if you don't get infected with malware. And by a clean install I mean backing up all your data, reformatting the drive, and starting with the install CD. Just "re-installing" over an existing installation won't do much. And yes, you'll have to re-install all your programs, one by one, too. It'll take the better part of a day to get things squared away, but you'll be rewarded with a (usually) leaner, faster system when you're done. You can try uninstalling the printer drivers and re-installing them, and try uninstalling Office 97 and WP and re-installing them first, if you want. That MAY work. I have my doubts, though. You'd be best off to use a newer OS, though. Windows 98 was mercifully killed by Microsoft years ago. TJ -- Posted via a free Usenet account from http://www.teranews.com
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