🚀 go-pugleaf

In article <49r6ba$2bb@irk.zetnet.co.uk>
           margaret.upton@zetnet.co.uk "Margaret Upton" writes:

> In message <49n7kr$qn7@macondo.dmu.ac.uk>
>         "kbcs5sm2@dmu.ac.uk" <kbcs5sm2@dmu.ac.uk> writes: 
> 
> > David Longley <David@longley.demon.co.uk> wrote:
> > >I  have just had to replace a Creative double speed CD-ROM  which 
> > >was installed in a machine with a SoundblasterPRO 2. I understand 
> > >this  (CR-563-B) to be a Panasonic interfaced drive. It has been 
> > >replaced with a CR-562-J which has 1993 software with  it, even 
> > >though the drive was manufactured in April 1995.
> > >
> > >We are not making much progress installing this either as a drop 
> > >in replacement or with the software supplied.
> > >
> > >Can anyone help? IT was supplied as a direct replacement for the 
> > >1993 CR-563-B.
> > >
> > >e-mails as well as public posts if possible.
> > >-- 
> > >David Longley
> 
> > I have had some experience of CD Drives, but not much I'm afraid.  I have 
> > myself a Panasonic CR562B and have had some problems with it.  My mate 
> > phoned me up not too long ago as a game backed up all of his files and 
> > saved them in some obscure directory.  This is what I would suggest :
> 
> > If you have had experience of putting in the previous drive (which you 
> > may have done) then you may knwo about IRQ and DRQ settings which are 
> > mainly located on the CD drive somewhere.  You see, my friend was running 
> > his installation disk, but some dick who installed the drive in the first 
> > place thought it was quite hilarious to change the default settings.  
> 
> > This maybe the case with you, and the settings that you are choosing are 
> > not the ones that the CD drive are set to.  By looking at both the 
> > settings that the hardware and the software are set to can help in 
> > determining the error that is happenning.  I trust that you have the 
> > manuals (Or pieces of paper) which came with this drive so that if come 
> > you want to add another drive, you can change the settings.
> 
> > Step 2:  Try looking about on the HD to see if you can find any previous 
> > programs which used drivers for the CD Drive.  This could be a lot of 
> > search time, but could teach you quite a lot about where the files are 
> > saved to.
> 
> > Step 3:  I take it that the drive runs by using MSCDEX and this maybe the 
> > case that MSCDEX has got the wrong settings.
> 
> > Anyhow, try what I have said.  If this does not work, consult the person 
> > who sold you it.  And if you have no manuals, then get some.  They can be 
> > invaluable in the future.
> 
> Is the CR-562-J a Panasonic (ie proprietary or SCSI) interface or an 
> IDE drive? Either way, you should have been supplied with a driver by 
> the supplier. You should also have received a manual with suggested 
> (often mandatory) settings. If not, start shouting!
> 
> You make the point that this new drive was replacing an older one - 
> you presumably told this to the supplier in which case the model that 
> he then recommended _must_ be suitable for your purposes (under the 
> Sale of Goods Act (sorry, forget the year, might be 1976), if a 
> vendor says something is suitable for your requirements, knowing what 
> your requirements are and speaking as an "expert", it MUST be 
> suitable - if not, you can return it for refund or replacement) - all 
> the exclusion clauses in the world cannot deny you that!
> 
> In summary, check with your supplier that the new drive came with 
> everything it should have; and if it did, it still doesn't work, and 
> you told the supplier what it was for - return it for a refund. Try 
> another supplier and be sure to say exactly what you want and why - 
> that puts the onus on them.
> 
> Not a lot of help, I know, but don't forget - the computer industry 
> might think it is immune to the Sale of Goods Act (ie that an item is 
> fit for the purpose for which it is bought), but it isn't.
> 
> Cheers
> -- 
> Margaret Upton, Inverness
> E-mail: margaret.upton@zetnet.co.uk 
> 
> 
Thanks for the replies on this one.

It turned out to be a duff drive. When replaced with another one, 
all  worked fine. (sigh....after much tinkering  and  configuring 
this was the last thing I expected).
-- 
David Longley