Software Support Rep at SPSS Chicago

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1 total messages Started by SPSS Jobs Thu, 06 Oct 1994 20:51

Author: SPSS Jobs
Date: Thu, 06 Oct 1994 20:51

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SPSS Inc., (Chicago) a premier employer and leading developer 
of statistical software products and service solutions, is 
seeking an individual to provide full-time technical assistance
to SPSS customers over the telephone.  Responsibilities include:
 
* Answering SPSS technical support phone calls
* contacting all customers referred for problem resolution
* completing/resolving assigned user problems 
* becoming knowledgeable about computer platforms
* understanding the use and application of SPSS software
* reporting all customer recommendations for product 
  enhancements
* reporting all potential software bugs
* interacting with customers and co-workers alike in a
  communicative, businesslike, understandable and positve manner
* training co-workers in your area of expertise

Qualified candidates will be bright, hard-working, dependable 
and possess:

* bachelor's degree
* statistics background
* familiarity with SPSS software
* clear, articulate, pleasant speaking voice

Competitive compensation and excellent benefits provided.  
Interested candidates should send resume and salary history
to spssjobs@spss.com

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