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Article #4369

Patches online, was Re: Unix Review review of Alpha/OSF

#4369
From: Michael A. Crowley
Date: Fri, 22 Jan 1993 02:12
41 lines
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Bill Rye (rye@scmbrd.dco.dec.com) wrote:
> It all boils down to legalities.  ...

I want patches online.  But I don't think they are as necessary
online as the information *about* the patches.

I understand Marcus' (mjr) concerns about the political pressures
when working at DEC.  (And that does *not* bother me as it did
someone who followed that up.)  And I hear the potential problems
of legalities, and taking a pragmatic view, can understand and
sympathize with that position while also being real unhappy with
those who feed lawyers by litigation which tries to lay responsibility
(including financial responsibility) elsewhere than their own
personal or corporate behavior.  And I will ignore for this 
discussion that others may have solved these problems of online
patches and new releases.

I know I can get tapes of patches from CSC, and have.  However,
I and my staff have also spent time troubleshooting problems that 
ater turn out to have patches to fix them.  I would be happy to call
CSC and give my authorization number and have the patches mailed
to me, either postal or uuencoded (I've done it both ways),
BUT we need to know they exist!

I would like to see online:
   *  the release notes, current version
   *  the list of patches and the notes concerning them

It would be nice to also get them online, but I'm more concerned
with the personnel time involved in all this.

So I'm requesting that everyone who feels strongly about this,
include these options to their sales rep and thus avoid all
the "we can't issue online patches because..." arguments, when
what we really want is to spend less time troubleshooting problems
and more time to simply getting them fixed.
mac.
-----------------------------------------------
	Michael A. Crowley      mcrowley@mtholyoke.edu 
	Director of Network and Technical Services
	Mount Holyoke College, South Hadley, MA   01075
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From: mcrowley@MtHolyoke.edu (Michael A. Crowley)
Newsgroups: comp.sys.dec,comp.unix.ultrix
Subject: Patches online, was Re: Unix Review review of Alpha/OSF
Date: 21 Jan 1993 21:12:54 -0500
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