🚀 go-pugleaf

In article <CrnABu.KD9@world.std.com>, John OBrien <RAID7@world.std.com> 
wrote:
>at top Fortune 500 accounts....Some of Digital's customers say they are 
>not anxious to work with salespeople whose confidence, loyalty, and 
>employee status will be questionable.  "The relationship between us as a 

I know that while not all salespeople dress like Herb Tarleck (sp?) on
the "WKRP in Cincinati" TV show, but don't most of them have the same
basic mentality and try to sell people overpriced things that they
don't need?

>customer and the Digital sales exec is a partnership.  If you introduce 
>free agents, there's no way of telling where that partnership will go 
>down the line."  "It's going to be sink or swim for these salespeople.  

Here's a suggestion for Digital, and all other computer companies:
Fire (sack) all of the sales droids.  Replace them with a smaller
number of people who have the ability to answer technical questions.
I, for one, have on many occasions declined to putrchase things soley
because I got annoyed with sales droids who were pushy and, or, were
lacking in technical knowlege.  I don't like sales droids trying to
sell me things; I prefer to just be able to find out what is available
and make up my own mind based on prices and technical details.

What computer companies need to do is just print out lots of
catalogues and technically useful advertising literature, that
includes prices, and make it available to customers and prospective
customers.  What I find most annoying are catalogues and sales
brochures which lack adequate technical details and lack pricing
information.

By the way, another thing that should be done away with, and the
sooner the better: the so-called "value added resellers".  The only
thing that these con-artists add to anything are increased prices.  As
far as I can tell, they're normally just a bunch of damed idiots with
overly inflated egos.  Any reasonably intelligent person, given decent
documentation, can install their own OS on a computer and can choose
and install the peripherals that they need.

-- 
Robert D. Davis      |          Eccentrics have more fun! :-) 
...uunet!mystica!rdd |
rdavis4@umbc.edu     | 
1-410-744-7964       |