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Article #140

Re: Christ HP are hard to deal with... (re: search C1534-90500)

#140
From: Deutscher
Date: Thu, 11 Jan 1996 00:00
33 lines
2389 bytes
Elizabeth Flint (flinte@acpub.duke.edu) wrote:
: My previous post ripped up HP because I was cut off after waiting for
: 30 minutes on a long-distance phone line, & then had to enter the
: queue all over again.

: I finally did get in touch with HP tech support - & to their credit,
: they actually called ME back & stayed on for an hour.

: Unfortunately, I still can't get Caere's Omnipage 6.0 to work
: as it is supposed to, with my 4c HP scanner & Windows 95.
: However, I HAVE now determined that the scanner is not the problem.
: It works; DeskScan works; paperport works.

: Are there any OCR bulletin boards or newsgroups out there?

: I am at least pleased to report that someone at HP tech support took
: the time to walk a very unhappy customer through testing & reinstallation
: of the offending program, on their phone time.  I am still immensely
: frustrated by the non-compatibility of my brand new computer, brand-new
: scanner, and brand-new software, but at least can report to this audience
: that HP has done their part.

I know that that may not be the ultimate solution, but have you tried
to use Windoze 3.1 again? Maybe '96 is not compatible with the rest of your
stuff. Sometimes this happens with Micro$oftware...  Stefan

: Elizabeth Flint

--
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Stefan A. Deutscher, sad@utk.edu, (001)-423-[522-7845|974-7838|574-5897]
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From: sad@utkux.utcc.utk.edu (Deutscher)
Subject: Re: Christ HP are hard to deal with... (re: search C1534-90500)
Date: 1996/01/11
Message-ID: <4d3p81$i4s@gaia.ns.utk.edu>
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