🚀 go-pugleaf

Jason R. Thorpe (thorpej@lestat.nas.nasa.gov) wrote:
: I'm the proud owner of a ~5 year old HP DAT drive (Model C1502-69203), the
: 1.3 (2?) GB model.  Anyhow, over the years, it's gotten a little out of
: whack, and is in need of adjustment ... the tape doesn't quite clean the
: capstan when ejected, and, well, snaps.

: The mechanism is Sony, so, I called Sony in San Jose, and they told me that
: since it was an HP OEM, they wouldn't touch it.  Ok, so I call HP, and the
: person I spoke to wouldn't answer any of my questions without my service
: contract number.  Well, seeing as how I purchased this drive used with
: my hp380, I don't _have_ a service contract number.

: So, I'm looking for a place that will adjust/repair this HP/Sony DAT drive,
: somewhere in the Bay Area ... Anywhere from San Jose to San Francisco is fine.
: I'd also like to know how much I can expect to pay for service on such
: a device.

  Right across the street (well, 101 and Central Expressway) on Evelyn Avenue
  is the HP Repair Center.  Call (415) 694-2000 and ask for the repair
  center.  The person you talked with should have given you this number.  I
  can't tell you what the price will be but the repair center can.

: Replies via e-mail are preferred, but I read these groups, too.

  I tried...the USENET return address isn't valid.

: -- 
: Jason R. Thorpe                                       thorpej@nas.nasa.gov
: NASA Ames Research Center                               Home: 408.866.1912
: NAS: M/S 258-6                                          Work: 415.604.0935
: Moffett Field, CA 94035                                Pager: 415.428.6939

--
              
           __?__
          /     \
         / ^   ^ \
        ( (o) (o) )
         \       /
*=oOOO======(_)=====OOOo====*=====================================*
|   Bill Hassell            |  Hewlett-Packard Response Center    |
|   System Administrator    |  blh@atl.hp.com  /  Atlanta, GA.    |
*=============Oooo.=========*=====================================*
      .oooO   (   )
       (   )    ) /   "There are two types of computer users in the
        \ (    (_/     world...those that have lost data, and those
         \_)           that are going to."        (blh, circa 1972)