HP DAT drive repair

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#60

From: Jason R. Thorpe
Date: Fri, 07 Jul 1995 00:00

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I'm the proud owner of a ~5 year old HP DAT drive (Model C1502-69203), the
1.3 (2?) GB model.  Anyhow, over the years, it's gotten a little out of
whack, and is in need of adjustment ... the tape doesn't quite clean the
capstan when ejected, and, well, snaps.

The mechanism is Sony, so, I called Sony in San Jose, and they told me that
since it was an HP OEM, they wouldn't touch it.  Ok, so I call HP, and the
person I spoke to wouldn't answer any of my questions without my service
contract number.  Well, seeing as how I purchased this drive used with
my hp380, I don't _have_ a service contract number.

So, I'm looking for a place that will adjust/repair this HP/Sony DAT drive,
somewhere in the Bay Area ... Anywhere from San Jose to San Francisco is fine.
I'd also like to know how much I can expect to pay for service on such
a device.

Replies via e-mail are preferred, but I read these groups, too.

Thanx muchly!

-- 
Jason R. Thorpe                                       thorpej@nas.nasa.gov
NASA Ames Research Center                               Home: 408.866.1912
NAS: M/S 258-6                                          Work: 415.604.0935
Moffett Field, CA 94035                                Pager: 415.428.6939

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From: thorpej@lestat.nas.nasa.gov (Jason R. Thorpe)
Subject: HP DAT drive repair
Date: 1995/07/07
Message-ID: <3tk8qo$ef5@cnn.nas.nasa.gov>
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organization: Numerical Aerodynamic Simulation Project - NASA Ames
newsgroups: comp.sys.hp.hardware,comp.sys.hp.misc,ba.general