HP DAT drive repair

Thread View: comp.sys.hp.hardware

1 messages

[T] Back to Threads [V] Tree View [G] Group Articles

1 total messages Started by Jason R. Thorpe Fri, 07 Jul 1995 00:00

#60

Author: Jason R. Thorpe
Date: Fri, 07 Jul 1995 00:00

25 lines
1873 bytes

I'm the proud owner of a ~5 year old HP DAT drive (Model C1502-69203), the
1.3 (2?) GB model.  Anyhow, over the years, it's gotten a little out of
whack, and is in need of adjustment ... the tape doesn't quite clean the
capstan when ejected, and, well, snaps.

The mechanism is Sony, so, I called Sony in San Jose, and they told me that
since it was an HP OEM, they wouldn't touch it.  Ok, so I call HP, and the
person I spoke to wouldn't answer any of my questions without my service
contract number.  Well, seeing as how I purchased this drive used with
my hp380, I don't _have_ a service contract number.

So, I'm looking for a place that will adjust/repair this HP/Sony DAT drive,
somewhere in the Bay Area ... Anywhere from San Jose to San Francisco is fine.
I'd also like to know how much I can expect to pay for service on such
a device.

Replies via e-mail are preferred, but I read these groups, too.

Thanx muchly!

-- 
Jason R. Thorpe                                       thorpej@nas.nasa.gov
NASA Ames Research Center                               Home: 408.866.1912
NAS: M/S 258-6                                          Work: 415.604.0935
Moffett Field, CA 94035                                Pager: 415.428.6939

Thread Navigation

This is a paginated view of messages in the thread with full content displayed inline.

Messages are displayed in chronological order, with the original post highlighted in green.

Use pagination controls to navigate through all messages in large threads.

Back to All Threads