Article View: comp.sys.ibm.pc.hardware.chips
Article #188Re: Interesting experience with Pentium replacement in Australia
From: Peter Tyrrell
Date: Thu, 09 Feb 1995 08:04
Date: Thu, 09 Feb 1995 08:04
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I was under the impression that we wouldn't see replacement chips until end of
March / early April. Can someone confirm that they have already been given a
replacement chip??? Obviously, I mean a *GOOD* replacement chip!
regards,
Peter T
In article <D3o6vD.15n@planet.mh.dpi.qld.gov.au>
reidd@planet.mh.dpi.qld.gov.au (David Reid Mareeba 921555) writes:>From:
reidd@planet.mh.dpi.qld.gov.au (David Reid Mareeba 921555)>Subject:
Interesting experience with Pentium replacement in Australia>Keywords:
intel,pentium>Date: Wed, 8 Feb 1995 07:16:25 GMT
>I'd like to share my experience with getting a replacement Intel Pentium
>chip. So here goes.
>I rang Intel Aust. about a week ago requesting a replacement for my
>faulty chip. I was told I had 3 options:
>1) return the chip to Intel and they would send a replacement
>2) get their service provider (ie. Digital) to replace it (either
> take it to them or they come to you - but you have to pay!)
>3) give my Master or Visa card number and they would send the chip. I
> then had 30 days to get the old one to them.
>This is when the trouble started. I live in Far North Queensland (approx.
>3000km from Sydney (ie. Intel Aust.) and sending my chip would mean I
>would be without my computer for probably 1-2 weeks. Secondly, the
>nearest Digital is in Townsville, a mere 5 hours drive away (better than
>their first idea of Brisbane - only 2000km away!). Thirdly, I don't have
>a Visa or Master Card. It has been a week now and many phone calls later
>and they still haven't come up with a workable solution. The hassles of
>living in a country area :-(.
>During a phone call today, the *gentleman* (yes, I'm being very generous
>using this term) from Intel suggested that I really only had either options
>1) or 2) above available to me. When I suggested that their policy was
>not very thoughtful (or convenient) for country people he suggested that
>was my problem for living in the country and that maybe I should consider
>living in the city! What a great solution to the problem! Their current
>plan is to negotiate with Digital to have them replace it on site but it
>was still not clear who was to pay - though I made it clear I was not!
>So, Intel have once more ensured they cheesed off another client. WELL
>DONE INTEL (note sarcasm).
>Cheers
>David R
>--
>-----------------------------------------------------------------------------
>David Reid Email: davidr@dpi.qld.gov.au
>Biometry (North Region) Voice: (070) 921 555
>Qld Dept Primary Industries Snail: PO Box 1054 Mareeba Qld Aust. 4880
_____________________________________________________________________
Peter Tyrrell, AMPAC Life Ltd, Peter.Tyrrell@ampac.com.au
Disclaimer: Anything I mail are my opinions and do not necessarily reflect those of AMPAC.
_
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 10d683,89291177f00d8154 X-Google-Attributes: gid10d683,public X-Google-Thread: 1045b9,89291177f00d8154 X-Google-Attributes: gid1045b9,public X-Google-Thread: 110292,89291177f00d8154 X-Google-Attributes: gid110292,public X-Google-ArrivalTime: 1995-02-08 13:56:58 PST Path: arc1-ca.pugleaf.net!swrinde!cs.utexas.edu!uwm.edu!msunews!harbinger.cc.monash.edu.au!yarrina.connect.com.au!warrane.connect.com.au!ampac.com.au!BODIE!tyrrellp From: tyrrellp@ampac.com.au (Peter Tyrrell) Newsgroups: comp.sys.ibm.pc.hardware.chips,aus.computers.ibm-pc,comp.sys.intel Subject: Re: Interesting experience with Pentium replacement in Australia Date: Thu, 9 Feb 1995 08:04:13 Organization: AMPAC Life Limited Lines: 64 Message-ID: <tyrrellp.122.00081239@ampac.com.au> References: <D3o6vD.15n@planet.mh.dpi.qld.gov.au> NNTP-Posting-Host: 192.147.254.250 Keywords: intel,pentium X-Newsreader: Trumpet for Windows [Version 1.0 Rev A]