🚀 go-pugleaf

On Wed, 12 Aug 1998 19:11:55 -0700, "John Stewart"
<radiojohn@email.msn.com> wrote:

>If the item is defective, they'll give you another one just like it that
>works.  The idea is that Americans are "borrowing" a ton of stuff....a video
>recorder for a wedding, etc...and then "changing their mind" on Monday.
>
>This is costing MILLIONS of dollars, as the used item is returned to the
>distributor, etc., as nobody wants to be stuck with it.

  Yup. I generally don't shop places with restocking fees, but in
these kinds of situations (like the items that BB charges the fees
on), I am quite sympathetic to vendors.

>The answer is to shop carefully, buy what you really want and then keep it.
>If it breaks, they'll fix it.  Where have we gotten the idea that we can
>"try before we (really) buy?"

  Well, the return policies generally allow you to try before you buy,
and I rely on this for items where careful shopping isn't enough.
Sometimes all the reviews in the world, and all the careful inspection
of product in the store, can't reveal to you how well it will suit
your needs. This isn't the same thing as the kind of fraudulent
returns you discuss earlier. It may result in costs to vendors, but
"try before you buy" is often a legitimate wish when not abused (and
when not used as a lazy substitute for doing one's homework as a
consumer.

Frank Garcia
(remove NOSPAM to reply by email)