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Article #303

Re: Warning about Best Buy!

#303
From: ultrasparc
Date: Thu, 13 Aug 1998 00:00
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In article <6qb3t5$1sl$1@nnrp1.dejanews.com>,
  ablang@my-dejanews.com wrote:

> No returns without a receipt.
>
> No returns after 30 days, even if you possess a receipt and the product is
> unopened and unused.

An extremely reasonable policy, in my opinion.	Many stores have NO cash-back
policy except for defective products.  A store should refuse returns after
their deadline regardless of the situation, because then they'd just be
losing money.

I doubt that you need more than a few days to "try" out a product before you
decide to keep it or take it back.  People don't suddenly decide they don't
like it on the 29th day.  Return something you don't like right away.  If
you're not going to use it right away, don't buy it!  It'll probably drop in
price in a few weeks, anyways.

> My main mistake was not reading the back of the receipt, which is where you
> will find the return policy.

Not only is the 30-day money-back guarantee posted everywhere in the store,
but it's also pretty much standard for big corporate stores like Best Buy,
CompUSA, etc.  Plus, the policy is printed below the total price on the front
of the receipt, at least in the stores around my area.


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From: ultrasparc@my-dejanews.com
Subject: Re: Warning about Best Buy!
Date: 1998/08/13
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