🚀 go-pugleaf

Come on, play by the rule.
Best Buy set the policy of 14 days & 30 days return waranties.  Only the
idot wanted full refund after the waranty period is over.
Cheers

E-Mann wrote in message ...
>san bernardino,ca
>i am personally boycotting best buy and encouraging everyone i encounter to
>do the same, best buy obviously this corp. is not concerned w/customer
>service, and at their pace they will soon realize that customer service
>plays an important part of retail sales.
>i purchased memory chipsets a year ago and i returned an hour later
w/recipt
>and spoke to the same person wich i made the purchase from, to make an
>exchance, and they pissed me off so bad i had them call the manager so i
>could cuss him out, finally i was able to make my exchange and i left,
never
>to return.
>ablang@my-dejanews.com wrote in message
<6qb3t5$1sl$1@nnrp1.dejanews.com>...
>>DATE: Wed, 5 Aug 1998 15:59:55
>>From: "Ken and Cheri Bett" knc @ ij.net
>>
>>Dear Friends and Friends of Friends,
>>
>>
>>Subject:  Best Buys Retail Stores is not a Consumer Friendly/Parent
>>Friendly Store
>>
>>
>>I promised Best Buys I was writing this letter and sending it to all my
>>friends.  Please be aware that Best Buys return policy is as follows:
>>
>>No returns without a receipt.
>>
>>No returns after 30 days, even if you possess a receipt and the product is
>>unopened and unused.
>>
>>The latter policy is what has caused me to write and warn all.  As most of
>>you know Ken and I have two girls ages 3 and 2 (16 months apart).  Most of
>>you can probably sympathize with the problems of purchasing merchandise
and
>>returning merchandise with young ones in tow.   Best Buys does not.
>>
>>On 6/29/98, I bought a printer, scanner, printer cable (which they told me
>>I'd  have to buy, because the one I had for my laser printer wouldn't
work.
>> They were wrong.), and a surge protector  (which I actually asked for a
>>telephone line protector, but was given an electrical surge protector with
>>a telephone line protector).
>>
>>On 8/3/98, I finally made it back to Best Buys to return the printer cable
>>and surge protector, unopened, unused, and with receipt (my niece was baby
>>sitting the girls).  Guess what!  I was 5 days too late.  They refused to
>>refund my money and offered a store credit instead (As if I need a store
>>credit more than my money).  I spoke to the Manager on Duty, I spoke to
>>Corporate Headquarters. I explained the difficulties of returning to the
>>store with children in tow.  I told them I had no need of a store credit.
>>I told them I would never return to Best Buys for further purchases, and
>>that I'd warn all my friends, my family, and anyone that would listen.
>>They didn't care.  Evidently they're not interested in repeat business or
>>referral business.
>>
>>My main mistake was not reading the back of the receipt, which is where
you
>>will find the return policy.
>>
>>Please take heed of this warning, and warn others.  I have since spoken to
>>several friends who have had, or know someone who has had, similar
>>experiences with Best Buys.
>>
>>Best Buys retail store is not a best buy if your stuck with merchandise or
>>a store credit that you don't want or can't use.
>>
>>Please forward this warning to everyone you know.  Thanks.
>>
>>
>>Respectfully yours,
>>Cheri Bett
>>knc&ij.net
>>
>>
>>--
>>Here is my favorite movie/book quote:
>>Light of my life.
>>Fire of my loins.
>>My sin.
>>My soul.
>>
>>-----== Posted via Deja News, The Leader in Internet Discussion ==-----
>>http://www.dejanews.com/rg_mkgrp.xp   Create Your Own Free Member Forum
>
>