🚀 go-pugleaf

Tell me which stores they are so I can make sure never to buy from those
stores.

John Thomas wrote:
> 
> You know what, I don't feel a bit sorry for you-their policies were
> posted. There are stores in the San Francisco Bay Area that have a 3-7
> day return policy, and that is WITH a receipt......
> 
> ablang@my-dejanews.com wrote:
> >
> > DATE: Wed, 5 Aug 1998 15:59:55
> > From: "Ken and Cheri Bett" knc @ ij.net
> >
> > Dear Friends and Friends of Friends,
> >
> > Subject:  Best Buys Retail Stores is not a Consumer Friendly/Parent
> > Friendly Store
> >
> > I promised Best Buys I was writing this letter and sending it to all my
> > friends.  Please be aware that Best Buys return policy is as follows:
> >
> > No returns without a receipt.
> >
> > No returns after 30 days, even if you possess a receipt and the product is
> > unopened and unused.
> >
> > The latter policy is what has caused me to write and warn all.  As most of
> > you know Ken and I have two girls ages 3 and 2 (16 months apart).  Most of
> > you can probably sympathize with the problems of purchasing merchandise and
> > returning merchandise with young ones in tow.   Best Buys does not.
> >
> > On 6/29/98, I bought a printer, scanner, printer cable (which they told me
> > I'd  have to buy, because the one I had for my laser printer wouldn't work.
> >  They were wrong.), and a surge protector  (which I actually asked for a
> > telephone line protector, but was given an electrical surge protector with
> > a telephone line protector).
> >
> > On 8/3/98, I finally made it back to Best Buys to return the printer cable
> > and surge protector, unopened, unused, and with receipt (my niece was baby
> > sitting the girls).  Guess what!  I was 5 days too late.  They refused to
> > refund my money and offered a store credit instead (As if I need a store
> > credit more than my money).  I spoke to the Manager on Duty, I spoke to
> > Corporate Headquarters. I explained the difficulties of returning to the
> > store with children in tow.  I told them I had no need of a store credit.
> > I told them I would never return to Best Buys for further purchases, and
> > that I'd warn all my friends, my family, and anyone that would listen.
> > They didn't care.  Evidently they're not interested in repeat business or
> > referral business.
> >
> > My main mistake was not reading the back of the receipt, which is where you
> > will find the return policy.
> >
> > Please take heed of this warning, and warn others.  I have since spoken to
> > several friends who have had, or know someone who has had, similar
> > experiences with Best Buys.
> >
> > Best Buys retail store is not a best buy if your stuck with merchandise or
> > a store credit that you don't want or can't use.
> >
> > Please forward this warning to everyone you know.  Thanks.
> >
> > Respectfully yours,
> > Cheri Bett
> > knc&ij.net
> >
> > --
> > Here is my favorite movie/book quote:
> > Light of my life.
> > Fire of my loins.
> > My sin.
> > My soul.
> >
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