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Article #338

Re: Warning about Best Buy!

#338
From: joeh353
Date: Fri, 07 Aug 1998 00:00
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I work in retail, and we will do a return without a receipt for anyone,
unless they come in day after day without a receipt.  There are many retail
compamies in the chicago area that do the same even though the company
police is as followed.  Every company I have ever worked for has said give
the customer what they want, or you won't have customers for very long.
Frank Garcia wrote in message <35c92be0.3615502@news.flash.net>...
>On Thu, 06 Aug 1998 02:20:21 GMT, ablang@my-dejanews.com wrote:
>
>>No returns without a receipt.
>>
>>No returns after 30 days, even if you possess a receipt and the product is
>>unopened and unused.
>
>  Nothing unusual here -- these are pretty standard in retail stores.
>
>>My main mistake was not reading the back of the receipt, which is where
you
>>will find the return policy.
>
>  And on a big sign in the customer service area, and on signs located
>on the counters next to every register. I'm sympathetic up to a point,
>but their policy is reasonable and typical, and your ignorance of it
>changes nothing. Short of having the cashier verbally inform every
>customer of the return policy (an unreasonable and unnecessary thing
>to do), BB has done everything they can to inform you of it. Your
>failure to read what's in front of you is no one's fault but your own.
>Having children admittedly makes these things more complicated but
>doesn't entitle you to special treatment. 30 days is more than enough
>time to return an item if you don't want it.
>
>>Please forward this warning to everyone you know.  Thanks.
>
>  Why should I waste bandwidth because you can't read what's in front
>of you and live in a fantasy world where products can be returned
>months later without a problem. The people I know have a clue, and
>don't need a "warning" about silly things like this. But thank you for
>sharing your foolishness.
>
>Frank Garcia
>(remove NOSPAM to reply by email)
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From: "joeh353" <joeh353@ix.netcom.com>
Subject: Re: Warning about Best Buy!
Date: 1998/08/07
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Newsgroups: comp.sys.ibm.pc.hardware.misc,alt.consumers.experiences,ba.market.computers,comp.sys.ibm.pc.hardware.video