🚀 go-pugleaf

Um, thanks for the "warning." My consumer confidence has plummeted in knowing
that some stores are actually sticking to their return policies. ...

RR



> DATE: Wed, 5 Aug 1998 15:59:55
> From: "Ken and Cheri Bett" knc @ ij.net
>
> Dear Friends and Friends of Friends,
>
> Subject:  Best Buys Retail Stores is not a Consumer Friendly/Parent
> Friendly Store
>
> I promised Best Buys I was writing this letter and sending it to all my
> friends.  Please be aware that Best Buys return policy is as follows:
>
> No returns without a receipt.
>
> No returns after 30 days, even if you possess a receipt and the product is
> unopened and unused.
>
> The latter policy is what has caused me to write and warn all.  As most of
> you know Ken and I have two girls ages 3 and 2 (16 months apart).  Most of
> you can probably sympathize with the problems of purchasing merchandise and
> returning merchandise with young ones in tow.   Best Buys does not.
>
> On 6/29/98, I bought a printer, scanner, printer cable (which they told me
> I'd  have to buy, because the one I had for my laser printer wouldn't work.
>  They were wrong.), and a surge protector  (which I actually asked for a
> telephone line protector, but was given an electrical surge protector with
> a telephone line protector).
>
>
> My main mistake was not reading the back of the receipt, which is where you
> will find the return policy.
>
> Please take heed of this warning, and warn others.  I have since spoken to
> several friends who have had, or know someone who has had, similar
> experiences with Best Buys.
>
> Best Buys retail store is not a best buy if your stuck with merchandise or
> a store credit that you don't want or can't use.
>
> Please forward this warning to everyone you know.  Thanks.
>
> Respectfully yours,
> Cheri Bett
> knc&ij.net