Re: Western Digital Replacement of Defective Drives

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#490

From: Unlisted.....No, Really....
Date: Sat, 01 Mar 1997 00:00

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On Thu, 27 Feb 1997 17:53:31 GMT, manningj@jtmwah.com (John Manning)
wrote:

>On Thu, 27 Feb 97 01:30:45 GMT, j-dawg@ix.netcom.com (Jay Gorrell)
>wrote:
>
>>In article <33162CE9.7B61@nwj.com>, dpincus@inetconn.net wrote:
>>>If the hard drive passes, a screen message will say so. If it doesn't
>>>pass (mine didn't), it will display a Failure Code Number and tell you
>>>to contact Western Digital Technical Support. I called their 800 number
>>>(listed in the documentation), gave them the Failure Code Number, and
>>>they said they will send a newer model 1.6 Gb drive within the next 8 to
>>>10 days, and to return the suspect drive in the same shipping container.
>>>No argument, no fuss.
>>>
>>
>>Mine also failed - Does anyone have a good 1.6Gb drive??
>>
>
>Does everybody get the same 1205 final status code.  I wonder if their
>
>utility is broken.  This is the second 31600 that I have had to
>replace in the last 3 months.  I requested that they send a 21600 this
>time.  I guess I will have to wait and see.
>
>John
>

I have 2 1.6 GB drives and no problems so far... Knock on wood.

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References: <33162CE9.7B61@nwj.com> <5f2o53$nun@dfw-ixnews11.ix.netcom.com> <3315c9d6.66914722@news.gate.net>

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From: mortrude@bellsouth.net (Unlisted.....No, Really....)
Subject: Re: Western Digital Replacement of Defective Drives
Date: 1997/03/01
Message-ID: <33186c2c.65618464@news.sdf.bellsouth.net>
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References: <33162CE9.7B61@nwj.com> <5f2o53$nun@dfw-ixnews11.ix.netcom.com> <3315c9d6.66914722@news.gate.net>
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