Re: Western Digital Replacement of Defective Drives

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#491

From: Jay Gorrell
Date: Sat, 01 Mar 1997 00:00

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In article <331826da.156268923@news.gate.net>, manningj@jtmwah.com wrote:
>My 31600 got the common 1205 error code.  I received the replacement
>drive today.  I called WD support on Tuesday so I am happen with the
>turnaround time.  They were out of 21600s so they sent me a 32500
>instead.  I don't mind the extra 900 MBs, though... :)
>

I got a different final code - and I am very happy to report that I received 
my drive in 3 days and it was also upgraded to the 32500 at no charge.

My 31600 also failed when I ran the wddiag surface scan program which is still 
available from their web site (NOTE: wddiag is different that the wd31600 
utility)

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From: j-dawg@ix.netcom.com (Jay Gorrell)
Subject: Re: Western Digital Replacement of Defective Drives
Date: 1997/03/01
Message-ID: <5fa04j$5ei@sjx-ixn10.ix.netcom.com>
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