🚀 go-pugleaf

D&S,
     With just the case, power supply, motherboard and cpu, and the 
internal speaker installed;  Do you any beeps?  You should hear four beeps. 
This means no memory installed.  Install the memory.  Restart.  Beeps?  
three beeps (long) no video card.  No beeps, restart after installing any 
video card.  Now you should hear 1 short beep,  POST OK.  If no video, try 
removing the battery, then replace and restart.  Still no video either card 
or motherboard is bad.  I would not screw around any longer.  Get an RMA 
and return complete system.  You've lost time  and money.  No time to mess 
around with a faulty system.  
     I have built custom systems for 5 years and have never allowed any 
supplier to cost me time, or money.  If they cannot garuanty that the 
components are manufacture in a ISO 9001 facility, don't mess with them.
customers are percious.  You can't afford to lose even 1.
     There is a trick you can try, doesn't always work, but it won't 
hurt.Does the case have a power connector?  Not the power led.  Change the 
connection and try again.  If problems persist; get rid of the machine.  
Let them (whomever you purchased it from) figure out whats wrong.  They 
have more time and people than you do.
It ain't much help, i know.  





D & S wrote:
> 
> 
> Hi,
> 
> Please read the message below, which I have sent to the vendor that I
> purchased my items from (which items is outlined in this message).  I 
would
> appreciate any help I can get or feedback if any of you have encountered
> problems with these components before...
> 
> 
> *** MESSAGE START ***
> 
> I recently purchased a Tyan S1830S Tsunami AT motherboard, Intel Celeron 
466
> CPU and JM Slotkit Converter package from your company.  I have am having
> much trouble getting this configuration to work.
> 
> I orignally installed the components into an AT case, made all of the
> connections and prepared the system for booting.  The machine powered on,
> but there was no video on the screen.  I replaced several components
> including RAM, video card (I switched from PCI to AGP) and took out any
> unnecessary components (sound card, modem, etc.).   Again, I tried to 
boot
> and again nothing.  I noted that the small light in the lower-right 
corner
> of the board stayed yellow/orange.  I let the machine sit for a while and
> then swapped back in the original video card and RAM.  I made sure every
> component was seated properly and that there were no grounding problems. 
 I
> tried the board again, and still nothing.  I then disconnected all of the
> leds (HDD LED, Power LED, speaker, etc.).  This time, the machine booted.
> The light on the board turned green and the machine worked fine all day 
Jan.
> 14.  I power cycled it many times to install the rest of the hardware and
> software without a hitch and even reconnected all of the LEDs except for 
the
> speaker and it still ran fine.
> 
> That evening, I disconnected the power and external connections 
(keyboard,
> mouse, monitor, speakers, etc.) to work on another machine.  Later, when 
I
> hooked up the original machine again, it exhibited the same boot problems
> and the light stayed yellow/orange.  I had made no internal changes.  No 
new
> boards, no jumper setting changes, nothing.  I tried it several times and
> still nothing.  I then disconnected all of the devices and tried several
> times to power it on.  It suddenly began working again.  I reconnected
> everything and it worked fine for a half hour while I tested a few things
> and power cycled it several times.  I then decided to change cases and 
power
> supplies due to the fact that the original was only a 200W power supply 
and
> my customer could need something beefier.
> 
> Once I switched cases/supplies, I have been unsuccessful in getting it to
> boot again.  The light stays yellow/orange and I get no video response.  
I
> have removed any mounting screws and disconnected everything except for 
the
> CPU, RAM and video card.  Still nothing.
> 
> I need your help as soon as possible.  This machine was supposed to be 
quick
> turnaround, but with all of these problems, I can't get anywhere.  Have 
you
> tried these components together in a system?  If you can guarantee me 
that
> they do indeed work together, I will need a new motherboard, CPU and 
slotkit
> shipped to me immediately so that I can get this system out the door.  I
> will send you the non-working components as soon as I get them packaged 
and
> get an RMA from you.  If you have any other ideas, I would appreciate 
them
> greatly.
> 
> Thanks!
> 
> *** MESSAGE END ***
> 
>     - Doug -


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