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Article #817

Re: Beware: CompUSA Hard Drive theft! Don't buy there!

#817
From: Moss Agate
Date: Thu, 03 Jun 1999 00:00
65 lines
3539 bytes
In article <37569810.7A767D11@inter.net.il>,
  Dan Aloni <danaloni@inter.net.il> wrote:
>
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> Hello everyone.
>
> 2 month ago, the CompUSA store at Broadway NYC, stole $407 from me.
>
> In April 2nd, while I was touring New York City, I entered the store
and
> bought a brand new Westren Digital 20.4GB hard drive, at the second
> floor.
>
> When I came back to my home country, I found out that the hard drive
in
> the box, was an old 270MB Quantum!!! My face turned red when I
realized
> what has been done to me.
>
> Well, it, of course ruined my lovely 3 weeks vacation.I can do nothing
> about it. I am here, and the store is on the other side of the world.
> The only thing I can do, is to warn you not to buy there anything.
> Please don't repeat the same mistake I did.
>
> Dan Aloni,  danaloni@inter.net.il
>
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This is called fraud and is against the law in the US. There must be
something you can do about it. I don't know who can give you the best
advice on this. Hopefully you have notified CompUSA. If they refused to
do anything, you should talk to someone higher up and probably also call
the better business bureau. Is there an American Embassy where you live?
Maybe they can direct you to the correct agencies to help investigate
this fraudulent practice. Please don't take this sitting down. $400 is
quite a bit of money and they have committed a criminal offense. I am
not a lawyer and have not had to deal with such an issue myself but I
know there must be a solution that would give you recompense.

I hope someone who knows specifically how you can successfully deal with
this will post to you and give you guidance.

I never thought CompUSA was a particularly good company, but I didn't
know they would stoop to this.

And if the drive was a supposed "return" in which a customer bought one
product and then put the lesser product in the box and returned it, I
still think it falls on CompUSA to make sure the correct product and
parts are in the box before they put it on the shelf again.

I wish you very much good luck in this matter and am sorry for your bad
experience here in the US.
--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~;-)
Moss
MossAgate gathers no rolling stones


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From: Moss Agate <mossagate@my-deja.com>
Subject: Re: Beware: CompUSA Hard Drive theft! Don't buy there!
Date: 1999/06/03
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