🚀 go-pugleaf

In article <37569810.7A767D11@inter.net.il>,
  Dan Aloni <danaloni@inter.net.il> wrote:
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> Hello everyone.
>
> 2 month ago, the CompUSA store at Broadway NYC, stole $407 from me.
>
> In April 2nd, while I was touring New York City, I entered the store
and
> bought a brand new Westren Digital 20.4GB hard drive, at the second
> floor.
>
> When I came back to my home country, I found out that the hard drive
in
> the box, was an old 270MB Quantum!!! My face turned red when I
realized
> what has been done to me.
>
> Well, it, of course ruined my lovely 3 weeks vacation.I can do nothing
> about it. I am here, and the store is on the other side of the world.
> The only thing I can do, is to warn you not to buy there anything.
> Please don't repeat the same mistake I did.
>
> Dan Aloni,  danaloni@inter.net.il
>


I have seen this alot. What happens is a customer comes in and purchases
a new drive. thay take it home, put the new drive in their machine, then
take the old one out and put it in the box. then they tell the store
their computer could not handle the drive and get a refund.

Here is where Compusa is at fault. they are supposed to open the box and
verify the contents on return, but at least before they re-wrap it and
put it on the floor. This store didn't. call the store and tell them
what happened, and they will probably arrange a replacement. call
Western Digital and let them know what happened. they might help you
pressure the store. WD is usually good about satisfying the customer.


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