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sleon@ibm.net wrote:

: It's interesting that some of the best service I've received was from two
: "no name" companies - Jinco Computers and Microprofessionals.  Maybe it
: was just luck but when something went wrong, they sent replacement parts
: with very little hassle.  Even though it took 24 hours to get a return c
: least they told me up-front.  Insight, on the other hand, I'd trash
: of a hat since I had both a ditzy moron for a salesman and her low-life
: asshole of a boss lie repeatedly to me.  Somebody said they thought they
: saw them at the bottom of the list in PC Magazine's customer service review
: lately.  Wouldn't surprise me a bit.  My humble $0.02 worth...

Just my two cent's worth, but I also have had excellent luck buying my
two computer systems not from the large mail-order firms, but from small,
locally-owned computer retailers.

These are two different companies. One is a rather large clone
assembler/retailer in Minneapolis, the other a small two-person shop in
St. Cloud, the city where I live (65 miles from Minneapolis). I've gotten
good prices, free advice (including step-by-step phone advice when
installing new components), and prompt help when needed.

I also have the luxury of being able to, if needed. load up a sick
computer and take it right back to the place where it was assembled. All
in all, I'd recommend looking around to see if a local supplier could
handle your computer needs before reciting your credit card number to
some nameless stranger across the country and waiting for a large box to
arrive.

Just my thoughts,
Wayne Torborg (wtorborg@cloudnet.com)