Article View: comp.sys.ibm.pc.hardware.systems
Article #132Re: **DONT** Buy _ZEOS_
From: Ted McGlynn, In the back row!
Date: Mon, 30 Jan 1995 21:23
Date: Mon, 30 Jan 1995 21:23
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3033 bytes
From article <3gj01v$nsp@nntpd.lkg.dec.com>, by porter@mu.enet.dec.com (dave porter): > In article <3gamt9$fne@horus.infinet.com>, mal@infinet.com (Custom Software Solutions) wrote: > >>ghost (ghost@news.dorsai.org) wrote: >>: Can you, or anyone else reading this, send me the name of the head of >>: Zeos technical service? I am furious over the delay in my computer >>: system. I sent it back for an RMA on Dec 18th, an easy switch from my AMD >>: SCSI chip a AMD SCSI/Lan chip. It got their on teh 23rd. Zeos didn't even >>: know they had it until the 27th. For 3 weeks it sat around until it >> >>It wont do you any good, he never had returned my 4 calls to him, but >>here goes: His name is Shawn Murphy (from what I've been told). > > That's "Sean Murphy". > > But why mess around? Write to the CEO - I forget his name but it's > in the documentation you get with Zeos computers, and probably in > some adverts. > > I did, and I got a reply from Sean Murphy, who eventually fixed most > of my dissatisfaction. > > Note "write". Paper communication may take longer but seems to get > better results. (One reason might be that it offers more scope for > delegation -- you might *never* get the CEO to call you back, but he > undoubtedly has a secretary who can identify someone in the organisation > who might actually help you). > A bit of advice....bring the Better Business Bureau into it. A copy of all letters fowarded to the BBB can lead to results. I wrote Packard Bell several times (called like thoasands) and put the litte 'cc: BBB' at the bottom of the letters. The only way I got *any* satisfaction was through this...... Oh, and never *ever* buy Packard Bell!!! 8-) Never.. Ted -- -------------------------------------------------------------------------- Ted McGlynn * She was shopping at Macy's, emcglynn@moose.uvm.edu * I was putting slinky's on the escalator. --------------------------------------------------------------------------
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 1001b2,397a130edc95d368 X-Google-Attributes: gid1001b2,public X-Google-Thread: 112542,397a130edc95d368 X-Google-Attributes: gid112542,public X-Google-Thread: 11196f,397a130edc95d368 X-Google-Attributes: gid11196f,public X-Google-Thread: 109e38,397a130edc95d368 X-Google-Attributes: gid109e38,public X-Google-ArrivalTime: 1995-01-30 14:53:22 PST Newsgroups: comp.sys.ibm.pc.hardware.systems,biz.zeos.general,comp.sys.ibm.pc.hardware.misc,alt.sys.pc-clone.zeos Path: arc1-ca.pugleaf.net!swrinde!cs.utexas.edu!news.cs.utah.edu!emba-news.uvm.edu!moose.uvm.edu!emcglynn From: emcglynn@moose.uvm.edu (Ted McGlynn, In the back row!) Subject: Re: **DONT** Buy _ZEOS_ Message-ID: <1995Jan30.212329.18401@emba.uvm.edu> Originator: emcglynn@moose.uvm.edu Sender: news@emba.uvm.edu Organization: EMBA Computer Facility, University of Vermont References: <3gj01v$nsp@nntpd.lkg.dec.com> Date: Mon, 30 Jan 1995 21:23:29 GMT Lines: 42