Re: Gateway service problem

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#11788

From: Mike Palmer
Date: Fri, 22 Jan 1993 13:45

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ttrusk@its.mcw.edu (Thomas Trusk) writes:

>In article <jcmorris.727537460@mwunix> jcmorris@mwunix.mitre.org (Joe Morris) writes:
>>akm@atlantix.cs.uoregon.edu (Anant Kartik Mithal) writes:
>>
>>>I thought that folks reading this thread should know that Infowrold
>>>has a front page article that talks about Gateway's poor support. This
>>>is in the current (1/18/93) issue.
>>
>>  [details deleted]
>>
>>The _Wall_Street_Journal_ ran an article earlier this week (Monday or
>>Tuesday; I'm not sure which) saying pretty much the same thing.  The
>>call volume figures quoted are amazing.
>>

>My most recent issue of PC Magazine reports a reader's survey 
>that ranks Gateway ABOVE average in all categories. This tells me 2 things.

>Either:

>1. the readers of PC mag have more technical common sense obviating the
>   need to call the bonehead 'support' people, or

>2. PC Mag way, way, way, way, behind the times. Pretty sad for a journal published
>   twice a month.

Thens there's #3, Gateway is a BIG advertiser in thier magazine!

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Path: arc1-ca.pugleaf.net!sparky!uunet!news.encore.com!mpalmer
From: mpalmer@encore.com (Mike Palmer)
Subject: Re: Gateway service problem
Organization: Encore Computer Corporation
Date: Fri, 22 Jan 1993 13:45:28 GMT
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