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Article #2459Re: Excel 4.0 Microsoft help system???
From: Bruce Roe
Date: Fri, 04 Sep 1992 12:45
Date: Fri, 04 Sep 1992 12:45
22 lines
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1944 bytes
In article <torrie.715572109@Xenon.Stanford.EDU>, torrie@cs.stanford.edu (Evan Torrie) writes... >kgantz@cup.portal.com (Ken H Gantz) writes: > >>I just upgraded to Excel 4.0 and am puzzled by this message >>I get from time to time. Every once in a while when I try to >>access HELP, I get a requestor which says something like THE >>MICROSOFT HELP SYSTEM IS OUT OF MEMORY and then a second >>requestor that says UNABLE TO ACCESS HELP. After getting these >>requestors, I checked ABOUT EXCEL and find 1.9 megs, of the 2 >>megs alloted to Excel, available. Once I get the help system >>requestor, I cannot access HELP again until I restart Excel. > I had a similar problem, called Microsoft and was told to remove the SAM virus protection program. I did that and now Excel 4.0 works. The problem seems to be in memory fragmentation. I was told that SAM fragments the memory (don't ask me how,why,etc) but TOTALLY removing SAM fixed the problem. Supposidly Symantic and/or Microsoft are working on a fix (in our dreams?) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - \ Bruce A. Roe Dept. Chemistry and Biochemistry / / BROE@aardvark.ucs.uoknor.edu University of Oklahoma \ - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
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Path: arc1-ca.pugleaf.net!sparky!uunet!dtix!darwin.sura.net!convex!constellation!aardvark.ucs.uoknor.edu!broe From: broe@aardvark.ucs.uoknor.edu (Bruce Roe) Newsgroups: comp.sys.mac.apps Subject: Re: Excel 4.0 Microsoft help system??? Message-ID: <4SEP199207451659@aardvark.ucs.uoknor.edu> Date: 4 Sep 92 12:45:00 GMT References: <65234@cup.portal.com> <torrie.715572109@Xenon.Stanford.EDU> Sender: usenet@constellation.ecn.uoknor.edu (Usenet Administrator) Organization: University of Oklahoma - University Computing Services Lines: 22 Originator: usenet@kittyhawk.ecn.uoknor.edu News-Software: VAX/VMS VNEWS 1.41