🚀 go-pugleaf

I, for one, am very glad for jOn and his postings, although he was not my
first introduction to Paragon and Nisus.  I wanted to do something with
Japanese, Chinese and Korean inserts in primarily English text, and
someone suggested I call Paragon.  So I did, and talked with Jim Bates.
He told me about the Korean version of Nisus, and suggested that it might
be possible to get a package deal for both English and Korean versions.
A little while later, he called back, transcontinental, and told me at
some length about other possible companies not affiliated with Paragon
that might be able to help with my problem, and meanwhile sent out a
demo disk of Nisus 2.11.  When that came, it came with a cash rebate
certificate for $50 if I bought Nisus at any price whatever.  I did
buy it, liking the demo.  When I sent in the rebate certificate, what
came back was not only $50, but Nisus 3.01 as well.

There were a few bugs in the graphics of Nisus 3.01, which I sent to jOn.
He also solicited suggestions for features that might make our work
easier.  Now he has sent an upgrade to 3.04, fixing the bugs and adding
some features.  I found a problem which seems to have been my fault, and
informed him; he immediately put a hold on distribution of the 3.04
upgrade until the source of the problem was found.

I think everyone at Paragon I have dealt with (not just the two mentioned)
has been highly professional and the complete opposite of salesman-pushy.
I can understand that some people might object to hearing from Paragon
about the virtues of Nisus every time someone asks a question about Word.
But they know better than anyone what Nisus will do, and though other
users might be in a position to say it, why should Paragon rely on them?
Yes, if there is a good solution in Word, then the questioner would rather
hear that, but in the meantime another possible solution has been
presented, and that has to be at least marginally good.
-- 
Martin Taylor (mmt@ben.dciem.dnd.ca ...!uunet!dciem!mmt) (416) 635-2048
There is no legal canon prohibiting the application of common sense
(Judge James Fontana, July 1990, on staying the prosecution of a case)