🚀 go-pugleaf

On 9/11/92, Jerry Sy said to All: 

  JS> In a previous article, SJD9@psuvm.psu.edu () says:
  JS> 
  > 
  > Blyth  tech support has been no help so far.
  > 
  JS> That does not surprise me !!
  JS> 
  JS> the tech support there is so bad , that they now refuse to return my
  JS> calls anymore.  it would have been ok if they just admit to me they
  JS> don't know anything about omnis, but what pi__es me is they still
  JS> PRETEND to be omnis expert! (them not knowing omnis may be an
  JS> overstatement, it should have been they don't know anything about
  JS> computers).
  JS> 
  JS> I think blyth is the company with the worst business ethics that I
  JS> have dealt with.


Perhaps they have the same opinion of you? I don't want to start a flame war
here, but it seems to me that -every- post I've read from you has nothing at
all constructive to say about Blyth or Omnis. Tell me, did someone tie your
hands behind your back, sit you at a computer and -force- you to program in
Omnis for eight hours a day?

I will be the first to admit that Blyth's tech support isn't up to the level of
a WordPerfect, but then Blyth isn't WP's size. I've had no problems with Blyth
returning my calls, or working with me to solve a technical glitch (perhaps
it's
one reason they invited me to beta test...). If we are to equate tech support,
I
would have to place Blyth's with ACIUS'. "You're not supposed to do that
(multi-
level searching using Boolean logic programmatically)" was one response I 
received from the 4D guys.

At least Blyth doesn't -charge- me for every phone call, every tech note, and
every aftermarket external or add-on. So lighten up, Jerry. I have yet to see
the "perfect" Mac RDBMS. Or the "perfect" RDBMS, period.

=Fred=