🚀 go-pugleaf

Hello. I have a grave situation. I took my computer in to a Mac authorized
service store in Pasadena to have what was supposed to be a simple
procedure performed. I just purchased a new 4G drive and an external case.
In my 7600 I had a 1G and 2G drive. Well, I wanted to 1G to be placed in
the external case, and the 4G to be placed in the 7600. So, I thought,
they don't even need to touch the 2G, so it should be quite safe. Well,
the kid who performed the service didn't listen, and placed the 2G in the
external case instead! Well, I waited and they switched it back. Then
suddenly the 2G wasn't showing up, anymore. They went back and fiddled
some more, then suddenly, the 2G was an EMPTY disk named UNTITLED!!!!!!!!!


The explanation: "It's a mystery." "Mysterious things happen." "I have no
idea how that could have happened." Of course, later, it was explained
that there's no way for a drive to become formatted unless someone chooses
to have it happen!! So, it's either "mysterious forces" or they formatted
it accidentally and wouldn't admit it. Then, they said it was dead because
it wasn't spinning. THEN, then it was "oops, we forgot to put the drive
spin jumper back on." They offered to have their "data recovery
technician" look at it at his convenience. But, all they mentioned was
Norton, not what I would expect a data recovery expert to use (hell,
anyone can use that!). He said, "HFS+! No way... I can't do that until
Norton can do that."

Their incompetence leaves me planning for their failure: I need to know
where I can go to have that data recovered!!!! I'm in the LA area. The
challenge is that the disk was in 2 partions, and one was HFS+ (I was
desperate for space!). But, the positive is that it was only formatted and
it hasn't had anything written to it since. ANY suggestions! It will set
me back 2-4 MONTHS if I can't get those files back. It is all creative
work (graphic design, 3d modeling and animation, after effects work,
director work). PLEASE HELP!

Also, if I do have to go to a 3rd party expert to recovery the data, is it
fair to ask for them to cover those costs, or part of those costs? Is
there any legal recourse? Many sleepless nights until my data comes home!
Help! THANK YOU!