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Article #137

Re: PowerBook 5300 Door

#137
From: Paul Nash
Date: Mon, 16 Sep 1996 00:00
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In article <323B6189.4775@magna.com.au>, stanford@magna.com.au wrote:

> > I'm probably going to write a magnum opus about the abyssmal supprt and
> > service that I have received from Apple Australia, as well as their
> 
> Paul it's worth doing, it does seem some people at HQ care about the 5300 
> mess.  And Apple here in Aus need to be sent somewhere south of the moon...

In case anyone is at all interested, after talking to Jo Naylor (new
person in charge of cleaning up the dealers), I had another go at getting
a replacement door under warrantee (for when the door I bought dies) and
got another resounding "No" from local dealers.  I then phoned Apple in
Sydney who informed me that the _only_ warrantee caims for PB 5300s that
they would entertain were those covered by the 7-year extended warrantee,
but no others.  To say that I was surprised is putting it mildly!

The 5300 is still a very nice machine, just a pity about the company behind it.
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References: <umbilicord-2008961950020001@news.earthlink.net> <martin-2108960632040001@newshost.cyberramp.net> <paul-2208961016090001@newshost.anu.edu.au> <clt-2408961126230001@metro.ucc.su.oz.au> <paul-2508961021580001@newshost.anu.edu.au> <323B6189.4775@magna.com.au>

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From: paul@frcs.alt.za (Paul Nash)
Subject: Re: PowerBook 5300 Door
Date: 1996/09/16
Message-ID: <paul-1609961137410001@newshost.anu.edu.au>
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references: <umbilicord-2008961950020001@news.earthlink.net> <martin-2108960632040001@newshost.cyberramp.net> <paul-2208961016090001@newshost.anu.edu.au> <clt-2408961126230001@metro.ucc.su.oz.au> <paul-2508961021580001@newshost.anu.edu.au> <323B6189.4775@magna.com.au>
organization: Free Range Computer Systems P/L
newsgroups: comp.sys.mac.portables,aus.computers.mac