Re: PowerBook 5300 Door

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#138

From: Paul Nash
Date: Thu, 22 Aug 1996 00:00

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In article <martin-2108960632040001@newshost.cyberramp.net>,
martin@metronet.com (Steve Martin) wrote:

> In article <umbilicord-2008961950020001@news.earthlink.net>,
> umbilicord@earthlink.net (Steve D.) wrote:
> 
> >Does anyone know where to get a new door for my PowerBook 5300/ce? Mine
> >broke off the other day and I want to replace it.
> >TIA�
> 
> Call 800-SOS-APPL.  They happily sent me a new one for free.  Actually,
> they sent me 10!  Good thing too, I've broken 2 more since then.

Not in Australia, mate!  I phoned Apple Australia, who were pretty
abusive, and told me to talk to a local dealer ("how did you get put
through to me" "we don't deal with customers" "talk to a dealer, this has
got nothing to do with us").  The local dealer's response was "it's a $5
part, it's not worth a warranty claim, we'll get one for you if you'l pay
for it, otherwise we're not interested".

And Apple wonder why they're losing maket share and some of their loyal
customers.  I wonder whether 800-SOS-APPL will ship to Australia?

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Message-ID: <paul-2208961016090001@newshost.anu.edu.au>

Path: arc1-ca.pugleaf.net!unknown!not-for-mail

References: <umbilicord-2008961950020001@news.earthlink.net> <martin-2108960632040001@newshost.cyberramp.net>

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From: paul@frcs.alt.za (Paul Nash)
Subject: Re: PowerBook 5300 Door
Date: 1996/08/22
Message-ID: <paul-2208961016090001@newshost.anu.edu.au>
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references: <umbilicord-2008961950020001@news.earthlink.net> <martin-2108960632040001@newshost.cyberramp.net>
organization: Free Range Computer Systems P/L
newsgroups: comp.sys.mac.portables,aus.computers.mac

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