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Article #209

Re: DDuuooo kkeeeyyboaarrdss aaarrree ggrreeaatt !!!!

#209
From: M. Wade Heninger
Date: Mon, 17 Jul 1995 00:00
52 lines
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In article <3ucnhb$qa0@borg.svpal.org>, east@svpal.svpal.org (Craig East) wrote:

>Bruce Tulloch (brucet@extro.ucc.su.OZ.AU) wrote:
>: Oh dear, it seems something (someone) stuffed up my previous post. Here
>: it is again...
>
>: The Duo is a computer that stands alone among portables for many
reasons, but 
>: one reason for which Apple should not be proud is that its keyboard has
a life 
>: expectancy of about 6 other peoples experience).
>:  
>: The reason is poor design. This compact little keyboard is constructed of a 
>: pair of mylar sheets with key-switch contacts printed on them, which are 
>: switched with conductive rubber rings mounted on the under-side of a rubber 
>: mat that sits under the keys themselves. Quite a neat design except for the 
>: fact that in most case........
>:  
>: There have been about 6 revisions of this keyboard from Apple, all
ultimately 
>: suffer from this problem. All Duo models are ultimately affected. If
yours is 
>: OK, it probably wont be in 6 months to a year.
>:  
>: Now, the reason I am saying all this is to ask Apple in this open forum what 
>: they indend to do about it ? Locally Apple charges about $350 (far more than 
>: the keyboard is worth) to replace it (it takes about 10 minutes work,
and the 
>: components would have a cost of about $20 in the quantities Apple purchase 
>: them). The annual AppleCare fee of $400 is a joke. Since this keyboard is 
>: effectively a consumable, they should only
>: I reckon $50 would be a fair price for a new keyboard since all that needs 
>: replacement are the mylar sheets ($2 each) and the rubber ma
>: Post a followup, if you agree with this idea - kind of an open request to
>: Apple to be honest about this problem, and let us all know what they are
>: going to do about it.
>:  
>: -bruce 

Actually the easiest way to keep that duo keyboard fresh is to pay the
$190 AppleCare (and that is for the active matrix 250...I assume the
passives are cheaper) and replace the keyboard when necessary.  Less
painful than paying for each keyboard and it protects everything else too.

-- 
Wade
____________________________________________________________________
M. Wade Heninger       |      
801.375.7018           |"They can drive you crazy.  They really can."
heninger@yvax.byu.edu  |                         Holden Caulfield 
____________________________________________________________________
Happiness is a light mountain bike and a Duo...
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References: <brucet.805420277@extro> <brucet.805675880@extro> <3ucnhb$qa0@borg.svpal.org>

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From: heninger@yvax.byu.edu (M. Wade Heninger)
Subject: Re: DDuuooo kkeeeyyboaarrdss aaarrree ggrreeaatt !!!!
Date: 1995/07/17
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