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Article #4510

Re: Failed 80meg drives(Jasmine this time)

#4510
From: Michael Wirth
Date: Wed, 13 Sep 1989 23:15
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I have a Jasmine Direct Drive 80 (circa late '87, old style case) which was
apparently zapped by lightning which hit a neighbors house two houses away
from me.  (I also had two other electronic controllers fail: a water softener
and sprinkler controllers).  Here are the symptoms:
	The DD80's power supply and its internal fuse(!) seem OK -- stable +5v
and +12v output.
	When I power up the drive (even with no SCSI cable connected), it goes
through its "normal" startup sequence (platter spins up, controller LED blinks
on for a second), but then goes into a constant buzzing noise with the head
thrashing back and forth.
	Interesting note:  The DD80 has surge suppressors which apparently
protected my Mac, but not the DD80 itself.
	The drive in the DD80 is a Quantum Q280 (hardware rev. 0, firmware rev.
0, ROM rev. 0, as reported by SCSI Evaluator).

I called Jasmine yesterday.  Here are the options they quoted me:
1)  Controller and drive swap, $675, 4 week backlog on Quantum parts (Wow!!!)
2)  Upgrade to new 80MB drive, $799, 2-3 weeks (vs. $999 list price)

Needless to say, I wasn't too pleased with these options (especially since my
current homeowner's insurance deductable is $500).  Local Apple dealers, who
have the correct controller card (probably because of the common Quantum 80MB
problems reported before), won't touch the drive because "the controllers may
be different".  I suspect that's not the real reason.

So here are my requests to the net:
1) Can anyone recommend "reliable" sources for controller diagnosis and
replacement on Quantum drives, and for Mac hardware in general?
2) Has anyone had experience with ferro-resonant power conditioners or true
(battery-based) UPSs vis-a-vis lightning damage?
3) Has anyone had experience with the specialized insurance carriers who offer
lightning, theft, damage, etc. coverage (~$35/$2K/yr)?

Please respond directly and I'll summarize for the net.
Technical Details
Message-ID: <1185@brazos.Rice.edu>
Path: arc1-ca.pugleaf.net!utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!husc6!rice!iapetus!mcw
References: <45442@bbn.COM>

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Path: arc1-ca.pugleaf.net!utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!husc6!rice!iapetus!mcw
From: mcw@iapetus.rice.edu (Michael Wirth)
Newsgroups: comp.sys.mac
Subject: Re: Failed 80meg drives(Jasmine this time)
Summary: Quantum Q280 controller repair?, lightning protection?, insurance?
Keywords: Jasmine, Quantum, drive, repair, lightning, insurance
Message-ID: <1185@brazos.Rice.edu>
Date: 13 Sep 89 23:15:10 GMT
References: <45442@bbn.COM>
Sender: root@rice.edu
Reply-To: mcw@rice.edu (Michael Wirth)
Organization: Rice University, Houston
Lines: 34